Security Operations Manager - Retail Excellence

Mitie Group plc.; South Oxfordshire; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading security solutions provider is seeking a Security Operations Manager in South Oxfordshire, responsible for managing high-quality security personnel and operations across retail stores. The role requires excellent organizational skills, proactive relationship building, and experience in customer service. Candidates must hold a frontline SIA licence and demonstrate a strong understanding of security technologies. This position guarantees a dynamic work environment and the opportunity to lead a dedicated security team while upholding company values.

Benefits

Comprehensive training programs

Ongoing professional development opportunities

Qualifications

• Experience in delivering high-quality security service.
• Ability to manage and support security personnel effectively.
• Skilled in interpreting data for business improvements.

Responsibilities

• Maintain and promote brand reputation through effective service delivery.
• Conduct regular visits to all stores, establishing relationships.
• Manage recruitment processes for security personnel.

Skills

Excellent organisational and time management skills

Strong analytical and numeracy skills

Proven experience in customer service

Ability to establish relationships

Strong verbal and written communication skills

Education

Frontline SIA licence

Full UK driving licence

Tools

Physical security technologies (CCTV, alarms)

Job description

A leading security solutions provider is seeking a Security Operations Manager in South Oxfordshire, responsible for managing high-quality security personnel and operations across retail stores. The role requires excellent organizational skills, proactive relationship building, and experience in customer service. Candidates must hold a frontline SIA licence and demonstrate a strong understanding of security technologies. This position guarantees a dynamic work environment and the opportunity to lead a dedicated security team while upholding company values.