Security Operations Manager

Corps Security (UK) Ltd.; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading security services provider in the UK seeks a Security Operations Manager to oversee security operations at a venue in Westminster. Responsibilities include managing the security team, ensuring compliance with procedures, and coordinating for events. Required qualifications include a valid SIA Front-Line License and previous security management experience. The role offers significant benefits, including a company sick pay scheme and enhanced family leave pay.

Benefits

Company sick pay scheme

Paid SIA license renewals

Enhanced Family Leave Pay

Cycle to Work Scheme

High staff discounts & rewards scheme

Access to Digital GP

Excellent pension scheme

Death in Service - £5000

Recruitment bonus scheme

Employee assistance programme

Qualifications

• Valid SIA Front-Line License is essential.
• SIA CCTV License is desirable.
• Experience in security management is required.
• Strong customer service focus is necessary.
• Ability to establish good relationships at all levels.

Responsibilities

• Manage staffing of the security team to ensure service delivery.
• Coordinate routine checks and incident reports.
• Assist in planning security for events as needed.
• Ensure compliance with HR procedures and discipline.
• Deliver weekly reports and manage scheduling effectively.

Skills

SIA Front-Line License

Security Management experience

IT Skills including Microsoft Software

Excellent communication skills

Ability to work under pressure

Job description

The Security Operations Manager (SOM) will work closely with the Client to ensure that the RBO is a safe and secure venue for staff and visitors alike. The SOM is responsible for managing the security team from an operational perspective, ensuring a high level of service delivery and contractual compliance. You will work an average of 50 hours onsite Monday to Friday from 08:00 - 18:00. Weekends may be required depending on local activity.

Responsibilities

• Coordinate and manage the staffing of the security team ensuring that all staff are thoroughly trained, briefed, inducted and capable of delivering an excellent security service accompanied with strong customer service
• Build a strong team culture across the security team ensuring they act as one in delivering the security service at the RBO
• Ensure weekly reports are delivered promptly and presented well
• Coordinate routine checks on licensing, uniform, and site emergency procedure knowledge
• Ensure Incident Reports are completed to a good standard and circulated promptly following any notable incidents that occur on site
• Assist the client in planning security for events, meeting external stakeholders, liaising with internal teams and attendance on the night if required (VIP/Royal visits)
• Report/ensure reports are made in relation to any damage or faults to engineering equipment and or building fabric
• Effectively manage scheduling & planning to ensure full compliance with the manning schedule for the RBO
• Have an awareness of HR procedures and be responsible for driving and maintaining discipline on site, escalating any issues to the client
• Excellent communication skills and a strong customer focus

Qualifications

• A valid SIA Front-Line License - essential
• A valid SIA CCTV License - desirable
• Previous Security Management experience
• Confidence and ability to establish and maintain good and effective working relationships at all levels
• Ability to work to deadlines, multitasking and working under pressure
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of 'loyalty, integrity, service', we have become the UK's most established and respected specialist security services provider. Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities ("EEO") benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Benefits

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme