Security Operations Centre Operator

Adecco; Milton Keynes; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading employment agency is seeking a Security Operations Centre Operator in Milton Keynes. You will monitor security alarms and coordinate emergency responses while ensuring the safety of assets. The ideal candidate has experience in security operations and strong communication skills. This role offers immediate start on a temporary basis with competitive benefits.

Benefits

Access to exclusive benefits portal

Discounts from high street retailers

Well-being hub and peer-to-peer recognition tools

Responsibilities

• Monitor security alarms and dispatch personnel as needed.
• Coordinate incident response with site contacts and emergency services.
• Assist with CCTV video requests and provide updates.
• Document and elevate incidents to management.
• Produce risk assessments for new locations and operational changes.
• Collaborate with SOC team members for coverage.
• Support troubleshooting of security systems.

Skills

Excellent oral and written communication skills in English

Previous experience in Security Operations / call centre

Working knowledge of access control, surveillance, and security systems

Familiarity with crisis management and emergency protocols

Ability to multitask and thrive in a fast-paced environment

Self-directed and capable of working independently

Proficiency in MS Office

Job description

Location: Milton Keynes, UK

Shift Pattern: 12-hour shifts (07:00-19:00 / 19:00-07:00), Monday-Sunday, 4 on / 4 off plus overtime

Contract: Fully on-site

Start Date: Immediate

About the Role

We are seeking a Security Operations Centre Operator to join a dedicated security team. This role involves triaging security reports, coordinating emergency responses, validating alarms, and monitoring security risks across multiple locations. You will be part of a dynamic team ensuring the safety and security of people and assets. This role is on a temporary basis, starting immediately.

Key Responsibilities

• Monitor security alarms across multiple locations and dispatch personnel as needed.
• Coordinate incident response and liaise with site contacts and emergency services.
• Assist with CCTV video requests and provide timely updates.
• Document and elevate incidents to management as required.
• Produce risk assessments for new locations, high-risk travel, or operational changes.
• Collaborate with SOC team members to maintain coverage and operational standards.
• Support troubleshooting and escalation of access control, intrusion detection and fire alarm systems.

Requirements

• Excellent oral and written communication skills in English (additional languages are a plus).
• Previous experience in Security Operations / call centre.
• Working knowledge of access control, surveillance, and security systems.
• Familiarity with crisis management, disaster response, and emergency protocols.
• Ability to multitask and thrive in a fast-paced, ambiguous environment.
• Self-directed and capable of working independently.
• Proficiency in MS Office (Word, Excel, PowerPoint, Office 365, Power Automate/BI).

As a temporary associate through Adecco, you'll also gain access to our exclusive benefits portal, offering discounts from high street retailers, a well-being hub, and peer-to-peer recognition tools.

If you would like to find out more information about this opportunity, please contact Adecco Aylesbury. Alternatively, you can apply via this job site.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.