Security Operations Centre Administrative Assistant

The Range; Plymouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A growing retail company is seeking a dynamic Security Operations Centre Administrative Assistant for its Head Office in Plymouth. The role involves managing communications, documentation, and assisting with security system coordination. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in Microsoft Office. This is a full-time, permanent position with competitive salary and additional benefits.

Benefits

Competitive salary

Pension

Long service awards

Employee discount

Cycle to work scheme

Qualifications

• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Discretion in handling sensitive or confidential information.

Responsibilities

• Provide administrative assistance to the Security and Loss Operations Manager.
• Manage departmental correspondence, including emails and documentation.
• Assist in monitoring and tracking security system jobs and contractor activities.
• Coordinate and document incident reports, ensuring follow-up actions are tracked.

Skills

Strong organisational and multitasking abilities

Excellent written and verbal communication skills

High attention to detail and accuracy

Proficiency in Microsoft Office

Job description

We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing privately owned companies. The Range has grown enormously since its inception in 1989 and now has over 200 stores nationwide. People are at the heart of our retail concept, and we invest in our staff to make the future extraordinary.

As a result of our expansion plans and continued success, we are seeking a dynamic Security Operations Centre Administrative Assistant to be based at our Head Office in Plymouth.

About The Role

The Security Operations Centre (SOC) Administrative Assistant plays a vital role in supporting the daily operations of the Security Operations team at The Range Head Office. This position is responsible for managing communications, documentation, reporting, scheduling, and data entry, while assisting with the coordination of security systems, incident tracking, and compliance processes.

The ideal candidate is highly organised, detail-oriented, and capable of handling sensitive information with discretion in a fast-paced, security-focused environment.

Responsibilities

Administrative Support

• Provide administrative assistance to the Security and Loss Operations Manager and SOC team.
• Manage departmental correspondence, including emails, reports, and documentation.
• Maintain accurate records of incidents, maintenance logs, and system performance reports.

Operational Support

• Assist in monitoring and tracking security system jobs and contractor activities.
• Update and maintain SOC databases and dashboards to ensure data accuracy.
• Coordinate and document incident reports, ensuring follow-up actions are tracked and completed.

Communication & Coordination

• Serve as a point of contact between the SOC, stores, facilities, IT, and other internal departments.
• Assist in preparing reports and summaries for senior management.
• Liaise with external security service providers to support incident responses and maintenance activities.

Essential Qualifications

• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Discretion in handling sensitive or confidential information.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to remain calm and professional under pressure.

Desirable Qualifications

• Previous experience in an administrative, coordination, or support role, preferably within security, facilities, or operations.
• Understanding of security operations (advantageous but not essential).

What We Offer

• Competitive salary.
• Pension.
• Long service awards.
• Employee discount.
• Cycle to work scheme.

Position

Permanent, Full-time

Hours

Flexibility to work 12-hour shifts on a 4-on, 4-off rota. (Flexibility may be required to support SOC operations during critical incidents or audits.)

Location

Plymouth, Devon