Security Officer (Relief) - Government, Secure & Protective Security Sites

Mitie Group plc.; Glasgow; On-site; GBP 18,000 - 39,000; Full time

Benefits offered by this job

Life Assurance

Career Development

Free SIA Renewal

Funded Training & Development

Company Pension Scheme

Employee Assistance Programme

Job summary

Mitie Security is recruiting Security Officers to support a portfolio of prestigious Government, critical infrastructure, protective security and high-security contracts across Scotland.

This is an excellent opportunity to join a market-leading security provider, gain experience within secure environments, receive ongoing professional development, and build a long-term career with opportunities for progression.

Qualifications

• Valid SIA Door Supervisor Licence or SIA Close Protection Licence.
• Ability to obtain Security Check (SC) Clearance.
• Minimum 5 years' continuous UK residency to satisfy security clearance requirements.
• Access to your own transport and willingness to travel between sites as required.
• Excellent communication and customer service skills.
• Professional, reliable and flexible approach to work.
• Ability to work a variety of shifts, including days, nights and weekends.

Responsibilities

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Fully and satisfactorily complete all required competency training.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

Skills

Excellent communication and customer服务

Customer service skills

Job description

£13.09 - £28.12 per hour | Free SIA Renewal | Life Assurance | Career Development | Government & Protective Security Opportunities

Mitie Security is recruiting Security Officers to support a portfolio of prestigious Government, critical infrastructure, protective security and high-security contracts across Scotland. This is an excellent opportunity to join a market-leading security provider, gain experience within secure environments, receive ongoing professional development, and build a long-term career with opportunities for progression.

This role will provide support across a number of sites throughout Glasgow, Edinburgh and Prestwick, offering varied work, competitive rates of pay, and exposure to some of the UK's most secure and professional security environments. Assignments will include traditional security officer duties as well as opportunities to support Protective Security (Close Protection) operations on selected contracts.

Essential Criteria

• Valid SIA Door Supervisor Licence or SIA Close Protection Licence
• Ability to obtain Security Check (SC) Clearance
• Minimum 5 years' continuous UK residency to satisfy security clearance requirements
• Access to your own transport and willingness to travel between sites as required
• Excellent communication and customer service skills
• Professional, reliable and flexible approach to work
• Ability to work a variety of shifts, including days, nights and weekends

Desirable Criteria

• SIA CCTV Licence
• Full UK Driving Licence
• Previous experience within the security industry
• Experience working within Government, critical infrastructure, protective security or high-security environments
• Existing SC Clearance

Why Join Mitie?

Competitive pay rates from £13.09 to £28.12 per hour, dependent on site assignment and SIA licence held

Protective Security Opportunities, including supporting Close Protection operations and high-profile assignments

Free SIA Licence Renewal for eligible employees

Funded Training & Development, including mandatory, site-specific and career development training

Life Assurance Cover

Work Across Government, Secure and Protective Security Contracts throughout Scotland

Career Progression Opportunities with one of the UK's leading security providers

Employee Assistance Programme (EAP)

Company Pension Scheme

Retail, Travel and Lifestyle Discounts

Full Uniform and Equipment Provided

Recognition and Reward Programmes

Opportunity to Obtain and Maintain Security Clearance

Varied Working Environment, supporting multiple sites, clients and security functions

Join a Stable and Growing Organisation employing thousands of colleagues across the UK and Ireland

At Mitie, we believe our people are our greatest asset. We invest in our colleagues through funded training, professional development opportunities, free SIA licence renewal, wellbeing support and genuine career progression. Whether you're an experienced Security Officer, Close Protection Officer, or looking to further develop your security career, you'll be joining a team that values professionalism, recognises achievement and supports long-term career growth.

Enhanced Security & Protective Security Environment

Work on some of Scotland's most prestigious Government and secure contracts, including opportunities to support Protective Security and Close Protection operations. This role offers the opportunity to build your skills across multiple locations while supporting critical operations and maintaining the highest standards of security, professionalism and customer service.

Due to the nature of these contracts, all successful applicants must be able to obtain and maintain Security Check (SC) Clearance, which requires a minimum of five years' continuous UK residency.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable