Security Officer - Jumeirah - Jumeirah Carlton Tower

Jumeirah Carlton Tower; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in London is seeking a Security Officer to ensure guest safety, manage access control, and respond to emergencies. The ideal candidate will have hotel security experience, hold an SIA license, and possess excellent English communication skills. This position offers opportunities in a supportive work environment with comprehensive benefits, including health care, development programs, and colleague discounts. Join us to contribute to guest safety and hotel security.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Opportunities for internal mobility

Colleague discounts on food and beverage

Health care and insurance benefits

Competitive salary + excellent service charge

Extra holiday for significant Birthdays

Discount on dry cleaning of uniform

Meals on duty

Responsibilities

• Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access.
• Conduct regular patrols of hotel grounds and guest floors to maintain a secure environment.
• Manage access control by verifying the identities of visitors and contractors entering the hotel.
• Respond promptly to alarms and emergencies, coordinating with management and services.
• Assist with lost and found procedures, ensuring secure handling and storage of belongings.
• Handle guest inquiries related to security, providing reassurance and assistance.

Skills

Hotel security officer experience

SIA licensed

Certified Security training

Police/Military background

Excellent level of English read, write and spoken

Software competencies – Microsoft Office programs

Knowledge of fire-fighting equipment and CCTV equipment

First aid and CPR training

Interpersonal skills

Communications skills

Job description

About Jumeirah & The Hotel

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About The Job

An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities.
• Conduct regular patrols of hotel grounds, guest floors, and back‑of‑house areas to maintain a secure environment.
• Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises.
• Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed.
• Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings.
• Handle guest inquiries related to security, providing reassurance and assistance as needed.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hotel security officer experience
• SIA licensed
• Certified Security training
• Police/Military background
• Excellent level of English read, write and spoken

About You

Successful candidates will have the following skills:

• Software competencies – Microsoft Office programs (Intermediate).
• Knowledge of fire‑fighting equipment and CCTV equipment.
• First aid and CPR training
• Interpersonal skills
• Communications skills

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Jumeirah perks website access – discount
• Dry cleaning of uniform or Business attire
• Meals on duty