Security Officer

NHS; Wirral; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization based in Wirral is seeking a Security Officer to provide a high-quality security service across its hospital sites. The role requires previous security experience within healthcare and offers comprehensive training in physical intervention. Ideal candidates should be approachable, professional, and capable of managing challenging situations effectively. Salary range is £24,937 to £26,598 per year with a full-time working pattern.

Qualifications

• Security experience within the healthcare environment.
• Previous Security experience is essential.
• Willingness to undergo 'on the job' training.

Responsibilities

• Maintain a visible and effective presence at the hospital.
• Ensure car parks are operational for visitors and staff.
• Report incidents of aggression or violence immediately.

Skills

Communication Skills

Conflict Management

Organisational Skills

Job description

Overview

Job summary

An opportunity has arisen to join the Estates, Facilities and Support Services Directorate as a security officer within the Security Department. The role provides a security service to both the Arrowe Park and Clatterbridge Hospital sites within the Wirral University Teaching Hospital, NHS Foundation Trust. Applicants will be required to provide a flexible, high quality service extending care and consideration to patients, staff and visitors as well as responding and managing challenging situations that will require prompt and appropriate action in a courteous and helpful manner.

PREVIOUS APPLICANTS NEED NOT APPLY

Responsibilities

The post forms part of an in-house service providing security for the Trust. The primary role will be to maintain a visible and effective high profile presence to ensure the safety of patients, visitors and staff, as well as the protection of property across both hospital sites. The post holder will also need to ensure that car parks on the hospital grounds are operational and used effectively and correctly by visitors and staff. The successful applicant will need to ensure all relevant incidents that involve aggression or violence; loss of equipment, damage to property etc. are reported immediately on the respective incident forms and forwarded for the attention of the Security Manager.

The post holder must hold a full current clean driving licence and have previous knowledge of conflict resolution within a healthcare environment. Full training in Physical Intervention within the clinical setting will be provided.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Details

Date posted: 10 October 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 per year

Contract: Permanent

Working pattern: Full-time

Reference number: 408-25-768

Job locations: Arrowe Park Hospital, Wirral, CH49 5PE

Job responsibilities

Please see Job overview & attached Job description for further information about the Security Officer position available with WUTH.

Qualifications, Experience & Training

Essential

• Security experience within the healthcare environment
• Previous Security experience
• Willingness to undergo 'on the job' training and attend specialist courses, as necessary. This will include Control & Restraint/physical intervention training

Desirable

• Experience of working with the public in a customer facing role
• Experience in Physical intervention / control and restraint

Knowledge and Skills

Essential

• The ability to communicate easily and confidently with all levels of personnel, colleagues, patients, and visitors
• Knowledge and understanding of patient confidentiality and the ability to deal with sensitive issues
• Understand and operate the appropriate procedures for Security Services
• To understand and apply techniques of conflict management
• Understanding of basic Law & Legislation in relation to Security

Desirable

• Understanding of Information Governance and Confidentiality
• Understanding of equality and diversity issues and how this affects patients, visitors, and staff
• Training on Data Protection

Personal Attributes

• Good organisational skills and ability to prioritise your own workload
• Polite, friendly, and welcoming manner when dealing with patients, visitors and colleagues
• The ability to always maintain a professional approach especially in difficult situations
• Able to work under pressure

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: Wirral University Teaching Hospitals NHS Trust

Address: Arrowe Park Hospital, Wirral, CH49 5PE

Employer's website: https://www.wuth.nhs.uk