Security Officer

Sodexo Ltd; Wirral; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Uniform provided

Career development opportunities

Overtime pay (night/weekend)

Bank holiday pay

Sodexo Discounts Scheme

Job summary

Sodexo Ltd is hiring a Security Officer for Baker & Baker, Wirral. You will work at the Gatehouse, greet staff and visitors, check IDs, issue badges, and support reception and site admin.

The role covers a 50/50 day/night schedule at a busy bakery site, with training and a close-knit team. You will patrol, monitor CCTV, handle incidents, and coordinate with departments to ensure deliveries and access control.

Qualifications

• Previous experience in security role
• Full valid driving licence
• Excellent customer service and communication skills
• Confident and professional when dealing with customers and stakeholders
• Ability to stay calm and professional in challenging situations
• Strong attention to detail and organisational skills
• Good computer skills including Word and Excel

Responsibilities

• Be the welcoming and professional face of Baker & Baker at the Gatehouse
• Greet and sign in staff, visitors, contractors and drivers
• Carry out ID checks and ensure site access procedures are followed
• Issue security badges and site keys and maintain registers
• Support reception duties and site administration
• Assist with visitor inductions and site administration
• Operate the weighbridge as required
• Carry out daily patrols and assist the team during peak times
• Monitor CCTV in line with licensing requirements
• Respond to emergencies and complete incident reports
• Coordinate with site departments to organise deliveries and collections
• Ensure PPE compliance and site procedures are followed
• Maintain confidentiality and discretion
• Support broader contract teams as needed
• Follow Sodexo and client health & safety procedures

Skills

Security experience

Driving licence

Customer service

Communication

Calm under pressure

Attention to detail

Organisation

MS Word/Excel

Teamwork

Independent working

Confidentiality

BS7858 knowledge

Job description

Shift pattern: 2-day shifts (06:00–18:00), 2 night shifts (18:00–06:00), followed by 4 days off

Location: Baker & Baker, Wirral, CH62 3NU

£13.11 per hour

Opportunities for career development and progression

Sodexo uniform provided

Enhanced Pay Rates

• Overtime for lone working on nights and weekends outside of regular hours:

£19.66 per hour (time and a half)

• Bank Holidays:

£26.22 per hour (double time)

• Christmas Day:

£39.33 per hour (triple time)

Security Officer | Baker & Baker, Stadium Road, Bromborough, Wirral CH62 3NU

Protect our customers, unlock your career.

At Sodexo, we're passionate about our people. We know our teams are key to delivering exceptional service while ensuring the safety, security and wellbeing of our clients, customers and colleagues.

As a Security Officer at Baker & Baker, you'll be the face of the company, working from the Gatehouse and providing a professional, welcoming and secure environment for staff, visitors, contractors and senior stakeholders.

This is a

50/50 day and night security role within a busy bakery manufacturing site. Alongside traditional security duties, you'll provide reception support, complete site administration, manage visitor and contractor access, support inductions and coordinate with different departments across the site.

You'll join a close-knit Sodexo security team consisting of four Security Officers and a Security Supervisor, with approximately two weeks of buddy training provided when you join.

What you'll do

• Be the welcoming and professional face of Baker & Baker at the Gatehouse
• Greet and sign in staff, visitors, contractors and drivers
• Carry out ID checks and ensure site access procedures are followed
• Issue security badges and site keys and maintain accurate registers
• Support reception duties, including answering and transferring calls when required
• Assist with visitor inductions and site administration
• Operate the weighbridge as required
• Carry out regular site patrols, usually completing one daily patrol or supporting the team when operational demands require
• Monitor CCTV in line with licensing requirements and regulations
• Respond promptly and professionally to emergency situations, including fire activations and first aid incidents
• Complete accurate incident reports and shift documentation
• Carry out the required safety checks and report hazards or potential hazards
• Coordinate with departments across site to organise deliveries and collections
• Ensure visitors, contractors and staff are following site requirements, including correct PPE
• Maintain a high level of security awareness and remain alert to protect the site and its assets
• Support reception out of hours when required
• Work closely with the Reception team to provide a seamless service
• Maintain confidentiality and professional discretion at all times
• Support colleagues and other areas of the contract when required
• Follow all Sodexo and client security, health & safety and site procedures
• Complete all required documentation accurately and be prepared for Sodexo and client audits

What you'll bring

• A valid
• Previous experience working in a security role
• Full valid driving licence
• Excellent customer service and communication skills
• Confident and professional when dealing with customers, visitors and senior stakeholders
• Ability to remain calm and professional when dealing with challenging situations
• Strong attention to detail and good organisational skills
• Ability to prioritise and manage your workload effectively
• Good computer skills, including confidence using Word and Excel
• Ability to follow instructions, policies and procedures
• Strong teamwork skills and a professional approach
• Reliable, punctual and well organised
• Comfortable working independent​ly when required
• Ability to maintain confidentiality and professional discretion
• Flexible approach and willingness to support the wider team when required
• Previous experience in a corporate, manufacturing or industrial security environment
• Experience working in a Gatehouse or reception-based security role
• Experience with CCTV monitoring
• Experience completing security administration and incident reporting
• Experience managing visitor inductions and access control
• Knowledge of BS7858 requirements

Why Sodexo?

Working with Sodexo is more than a job; it’s an opportunity to

be part of something bigger.

• Belong to a company that values you for who you are
• Make a positive impact through your everyday actions
• Thrive in a supportive environment where you can grow and develop

In addition, you’ll benefit from:

• Unlimited access to an online wellbeing platform
• Employee Assistance Programme offering emotional, legal and financial support
• 24/7 Virtual GP service
• Sodexo Discounts Scheme with savings at major retailers
• Ongoing learning and development opportunities
• Cycle to Work Scheme
• Enhanced family-friendly and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better every day for everyone, helping to build a better life for all. Operating in 55 countries and serving over 100 million consumers every day, we are the global leader in services that improve Quality of Life.

We are committed to being an inclusive employer and welcome applications from people of all backgrounds, experiences and identities. We are proud to be a Forces Friendly employer and support a range of employee networks including Pride, Parents & Carers, Disability, Generations and Origins.

As a Disability Confident Leader, we’re committed to ensuring disabled people have every opportunity to fulfil their potential and offer a Disability Confident interview scheme for candidates who meet the minimum criteria.

Ready to be part of something greater?

For a security career where every day is different, join our team at Baker & Baker and help keep people, products and one of Europe's leading bakery manufacturing sites safe and secure.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.