Security Officer

OCS Group; Warwick; Remote; GBP 15,000 - 18,000; Full time

Job summary

OCS UK & Ireland is seeking a highly organised Security Officer to protect visitors and the building at a large venue in Warwick.

You will be the first point of contact, manage incidents, ensure crowd safety and work with a professional security team. A valid SIA Door Supervisor and CCTV licence are essential, with a strong commitment to customer service and safety.

Qualifications

• Right to Work in the UK.
• SIA Door Supervisor Licence and CCTV Licence are essential.
• Experience in security is advantageous.
• Exceptional customer service skills.
• Ability to handle challenging situations in a public-facing role.
• Ability to work on own initiative and as part of a team.

Responsibilities

• Act as a first line support to employees and visitors to the site, providing a professional and friendly service.
• Investigate and report all allegations of loss, theft, criminal damage and other incidents.
• Managing crowd safety and queue management.
• Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans.
• Deterring anti-social behaviour, theft and criminal activity.

Skills

Customer service

Public-facing

Teamwork

Initiative

Tools

SIA Door Supervisor Licence

CCTV Licence

Job description

About The Role:

Shift Pattern:Varied

We are seeking a highly organised and motivated individual to join our team as a Security Officer.

This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.

As part of your role, your key responsibilities will include, but are not limited to:

• Acting as a first line support to employees and visitors to the site, providing a professional and friendly service
• Investigate and report all allegations of loss, theft, criminal damage and other incidents
• Managing crowd safety and queue management
• Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans
• Deterring anti-social behaviour, theft and criminal activity

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• SIA Door Supervisor Licence and CCTV Licence are essential.
• Experience of working within the security industry/environment is an advantage.
• Exceptional customer service skills.
• Experience in a public facing, customer service role with the ability to deal with challenging situations
• The ability to work on own initiative and as part of a team

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.