Security Officer

Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 22,000 - 26,000; Full time

Job summary

A regional NHS Trust is seeking a dedicated Security Officer to join their team in Wakefield. You will be responsible for maintaining a secure environment for staff, patients, and visitors. The position requires an SIA Front Line Licence and customer-facing experience, especially in a healthcare setting. This full-time role includes 12-hour shifts with alternating days and nights. Generous benefits include NHS pension and health services.

Benefits

NHS pension plan

Generous holiday allowance

Employee health and wellbeing services

Onsite nurseries

Car lease and home electronics schemes

Qualifications

• Previous experience in a security environment required.
• Experience in a customer-facing role, ideally within healthcare.

Responsibilities

• Respond to incidents and promote a secure atmosphere.
• Carry out regular site patrols and report incidents.
• Protect and manage disturbances involving patients and visitors.

Skills

Reliability

Conflict resolution techniques

Customer service

Education

SIA Front Line Licence (Level 2)

SIA (PSS) CCTV Licence

Job description

Overview

Join Our Dedicated Security Team as Security Officer at Mid Yorkshire Teaching NHS Trust. The Mid Yorkshire Teaching NHS Trust is looking for a dedicated and professional Security Officer to join our 24-hour security team. This is an exciting opportunity to play a vital role in maintaining a safe and secure environment for our staff, patients, and visitors across all Trust sites.

Responsibilities

• Respond to incidents, support staff and visitors, and promote a calm and secure atmosphere across facilities, including hospital wards, car parks, and outlying buildings.
• Carry out regular patrols of the site and report incidents and/or damage in line with Local Operating Procedures.
• Protect patients, staff, visitors, contractors and any other legitimate site users from loss, theft, damage and waste.
• Manage disturbances and escort unauthorised persons off the premises.
• Provide a Ward/Department presence in situations where patients and/or visitors are being, or potentially being, violent or aggressive.
• Handle patients (including out-patients) on a face-to-face basis in circumstances involving violent/aggressive behaviour using conflict resolution techniques. If required, apply control and restraint techniques as per approved Care and Responsibility criteria/training.
• Receive and log complaints of crime from patients/visitors and staff; carry out investigations when required and report to Supervisor as necessary.
• Provide security assistance in accordance with Trust policies (Major Incident Plan, Missing Patient Policy and Major Non-Clinical Emergency Policy) and at the scene of road traffic accidents within hospital grounds.

Qualifications

• A valid SIA Front Line Licence (Level 2) and SIA (PSS) CCTV Licence.
• Previous experience in a security environment.
• Experience in a customer-facing role, ideally within a healthcare or public service setting.

About You

You should be reliable, professional, and committed to providing excellent service. You should be able to remain calm under pressure and communicate effectively with people from all backgrounds. Maintain a high standard of personal conduct and deportment in keeping with the duties and the hospital environment.

Shift Information

Standard shift pattern: 2 days, 2 nights, 4 days off (12-hour shifts). Please note: the shift pattern is currently under review and may be subject to change. Flexibility is essential, as you may be required to cover different hospital sites or provide cover during staff absences and annual leave.

About the Organisation

We are an acute NHS trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, in the community, and in three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values to deliver excellent patient experience. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas and concerns, increasing awareness and appreciation of equality, diversity, and inclusion.

Benefits

As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.

Note

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.