Security Officer

North Tees & Hartlepool Solutions; Tees Valley; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare service provider in the Tees Valley is seeking a Security Officer to join their team. The position involves ensuring safety across multiple hospital sites, responding to assistance calls, and monitoring CCTV. Applicants should hold or be willing to obtain an SIA Door Supervisor Licence. The role offers a competitive salary and extensive training. This is an excellent opportunity for individuals looking to further their careers in security in a supportive environment.

Benefits

28 days annual leave plus bank holidays

Enhanced pay for night shifts

Training and development opportunities

Access to health and well-being initiatives

Qualifications

• Experience working with the general public in a customer-oriented role.
• Previous work as a security officer is preferred.

Responsibilities

• Responding quickly to calls for assistance.
• Monitoring CCTV and reporting incidents.
• Conducting internal and external patrols.
• Managing staff ID badges and access cards.
• Writing clear incident reports.
• Assisting staff and visitors with enquiries.

Skills

Excellent communication skills

IT Skills

Strong problem-solving skills

Education

GCSE English or equivalent

Security qualification / licence

Job description

We are seeking a Security Officer to join our team on a permanent basis, working across all North Tees & Hartlepool NHS hospital sites. This is a fantastic opportunity to become part of a supportive, inclusive team and play a vital role in helping us provide a safe, high quality and welfare-focused security service within our hospitals.

Full training will be provided, so while Security experience is an advantage, it is not essential. However, applicants must already hold, or be willing to work towards, an SIA Door Supervisor Licence. This role is ideal for someone who is motivated, people-focused and ready to take the next step in their career.

Benefits of working for NTH Solutions include:

A competitive annual leave allowance (starting at 28 days per year, pro rata) plus bank holidays.

Enhanced pay for night shifts

Training and development opportunities to support your personal and professional growth

A supportive and inclusive workplace

Access to health and well-being initiatives

Main duties of the job

As a Security Officer, you will work under the guidance of the Head of Security, while also taking responsibility and using your own initiative during shifts. Your work will make a real difference in keeping staff, patients and visitors safe.

We will provide full role-specific training, but we are seeking someone who has:

Experience working with the general public

Excellent communication skills (both written and verbal)

The ability to remain calm, professional and decisive in fast-paced or challenging situations

Confidence working both independently and as part of a team

Strong problem-solving and critical-thinking skills

About us

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Job responsibilities

Responding quickly to calls for assistance, including situations involving personal safety, suspected crime or fire alarms

Monitoring CCTV and reporting or investigating incidents in line with procedures

Carry out internal and external patrols of hospital sites, including car parks and buildings

Managing staff ID badges, access cards and departmental keys

Writing clear and accurate incident reports on our Inphase reporting system

Assisting patients, visitors and staff with directions, information and general enquiries

Recording and managing lost property

Providing evidence or witness statements where required

Lock/unlock buildings and departments on a daily basis.

Person Specification

Qualifications

• GCSE English or equivalent
• Security qualification / licence

Experience

• Work experience dealing with the general public in customer orientated organisation in a position of trust
• Working as a security officer

Skills

• IT Skills
• Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum, pro rata