Security Officer

Argenbright Security Europe Limited (trading as ASEL)

South Shields

On-site

GBP 17,000 - 19,000

Part time

8 days ago

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Benefits offered by this job

Access XD Recognition

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club for Outstanding Performers

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

ASEL is seeking a Retail Security Officer in South Shields to deter crime, patrol the store, and report incidents. You will carry out guarding duties, engage with customers professionally, and work with local authorities as required.

The role requires a valid SIA licence and a 5-year checkable history. Training will be provided, and you must be able to operate with integrity and situational awareness in a dynamic retail environment.

Qualifications

Must have a valid SIA licence to apply.
Previous experience in a Retail Security role is advantageous but full training will be provided.
Please bring 5-year checkable work or education history and right-to-work documents.

Responsibilities

Patrol the shop floor to deter criminal activity.
Assess vulnerabilities and minimise risk.
Liaise with management and local authorities as needed.

Skills

Communication skills

Conflict resolution

Customer service

Education

SIA Licence (Guarding/Door Supervisor)

Job description

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as:

Patrolling the shop floor and deterring criminal activity
Assess and identify vulnerabilities, and work proactively to minimise risk
Liaising with management and local authorities when applicable
Manage vulnerable persons with empathy to not cause distress
Completing colleague and contractor searches when required in line with customer company policy
Digitally report incidents and use tablets/phones for daily activity planning
Detailed and Legible incident reporting to assist the Client and Local Authorities

Location

South Shields

Hours

32 hours Per week

Shift Pattern

32 hours per week Monday, Thursday, Friday and Saturday, 13:00–21:00

Hourly Rate

£13.01

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits