Security Officer

ABM UK; Poole; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company in Poole is seeking a Security Officer to maintain a safe environment for customers and staff. The role involves patrolling the premises, providing customer service, and liaising with authorities as necessary. Ideal candidates will hold relevant licenses and have experience in security and customer service. This full-time position offers competitive pay and comprehensive benefits including mental health support and a 'Get Fit' program.

Benefits

24/7 GP support

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Discounts and exclusive offers via employee app

Qualifications

• SG or DS licence essential.
• Experience in corporate/retail security is desirable.
• Must possess excellent communication skills both written and verbal.

Responsibilities

• Maintain a safe environment by patrolling and monitoring premises.
• Provide excellent customer service.
• Liaise with the Police and management when required.

Skills

SG or DS licence

CCTV knowledge

Organisational skills

Communication skills

Computer skills (MS Office)

First Aid at Work certificate

Customer service experience

Education

Checkable five-year employment/education history

Job description

LOCATION: The Dolphin Centre, Poole

PAY RATE: £13.59 per hour

WORKING HOURS: 42 hours per week, 4 on 4 off

Contact email: [e-mail]

OVERVIEW OF JOB DESCRIPTION

An opportunity has arisen at the Legal & General owned Dolphin Shopping Centre in Poole, for a Security Officer to join our team working for ABM on a full Contract.

Main Duties & Responsibilities

• Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
• Provide a security contact for customers and staff.
• Provide excellent customer service.
• Deter anti-social behaviour, theft and criminal activity.
• Liaise with the Police and management when required.
• Complete reports by recording observations, information, occurrences and surveillance activities.
• Deal with any difficult situations that arise in a safe and professional manner.
• Always appear polished and professional and always adhere to the Dolphin shopping centre/ABM uniform and grooming guidelines.

Key Skills and Experience Required

• SG or DS licence essential. CCTV desirable.
• A full five-year checkable employment / education history.
• Experience in corporate / retail security is desirable.
• Experience in customer service is desirable.
• Good organisational skills.
• Excellent communication skills are required both written and verbal.
• Computer skills to include basic knowledge of MS Office.
• Valid First Aid at Work certificate desirable.
• Well presented, and high grooming standards.
• Outgoing and friendly with a can-do attitude.
• Reliable & punctual.
• Reference ID: 42 Hour Contractyou will work 10 hour shifts but paid for 12-hour shifts.
• Job Types: Full-time, Permanent

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

About ABM

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.