Security Officer

The Christie NHS Foundation Trust; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking a specialist to ensure safety for patients, visitors, and staff. Responsibilities include performing various portering and car park duties, managing switchboard activities, and dealing with challenging situations. The ideal candidate must demonstrate excellent customer service skills and show reliability and initiative. This role offers competitive pay and flexible working hours.

Benefits

29 days leave plus 8 bank holidays

Pay enhancements for nights and weekends

Qualifications

• Smart, flexible, reliable and decisive in all situations.
• Excellent customer service skills.

Responsibilities

• Provide specialist service to ensure safety for patients and staff.
• Protect people and property, operate CCTV and access systems.
• Perform portering and car park duties.
• Manage switchboard activities outside standard hours.
• Handle challenging situations following trust policies.

Skills

Customer service skills

Flexibility

Decisiveness

Reliability

Initiative

Job description

Responsibilities

• Provide a uniformed specialist service, ensuring patients, visitors, and staff receive advice and a safe environment in line with legislation, especially in emergencies, including communication with emergency services.
• Protect people and property, detecting and preventing crime, operating and controlling access control, CCTV, and key control systems.
• Undertake full range of portering duties and responsibilities.
• Undertake full range of car park duties and responsibilities.
• Carry out switchboard activities outside standard hours: Mon‑Fri 2000‑0600, Sat‑Sun 2000‑0800, responding to routine enquiries from patients, patients’ representatives, visitors, contractors, the public and staff.
• Deal with challenging situations involving patients, visitors and staff, applying the trust’s prevention and management of violent and abusive behaviour policies and techniques.

Qualifications & Personal Attributes

• Smart, flexible, reliable, decisive, and show initiative in all situations.
• Excellent customer service skills.

Remuneration and Working Hours

Pay Band 3: £24,937 plus enhancements as worked (nights, Bank Holidays, weekends).

Hours: annualised, 24/7/365, 12 hrs day / 12 hrs night rotating on a 5‑week rolling rota.

Leave: 29 days plus 8 bank holidays.