Responsibilities
- Respond to and accurately report any incidents that arise.
- Conduct regular site patrols, ensuring compliance with required KPI points.
- Protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI’s) and any subsequent changes.
- Deliver results that meet and/or exceed the key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- Undertake additional training to ensure continuous self-development.
Main Duties
Operations
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager in accordance with UK law and guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
- Proactively review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Comply with industry and statutory legislation (a front-line licence in either Security Guarding or Door Supervision is required, which must be worn at all times whilst carrying out your duties; the Customer also requires a CCTV PSS SIA Licence; additional courses are contractually required).
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew licence 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
- Call emergency services and Communication Centre to report all incidents.
Qualifications & Skills
- Previous security experience.
- SIA licence.
- Highly capable and dependable with strong communication and interpersonal abilities.
- Exceptional attention to detail.
- Adaptable to the demands of a dynamic role.
- Willingness to adjust to evolving operational requirements within the role.
We are currently looking for a highly capable and dependable Security Officer to take on a key role in ensuring the safety and security of a site in Immingham. This is an essential position that requires a proactive individual with excellent attention to detail and strong communication skills.
The pay rate for this position is £12.55 per hour.
If you're ready to make a positive impact, maintain high standards of security, and meet the requirements outlined above, we would love to hear from you!