Security Officer

Sodexo; Great Bircham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company in Great Bircham is seeking a dedicated Security Guard. The role involves managing site access, maintaining safety, and providing excellent customer service. Candidates should have experience in security or corporate environments and hold a valid SIA CCTV licence. This position offers various employee benefits like mental health support, discounts, and financial planning tools. Join us to contribute to a secure and welcoming environment.

Benefits

Mental health support

Employee Assistance Programme

Virtual GP and lifestyle rewards

Discounts for employees

Cycle to Work Scheme

Paid Volunteering Day

Qualifications

• Experience in security or customer-facing environment focused on professionalism.
• Hold valid SIA CCTV licence.
• Calm, approachable manner with commitment to customer service.

Responsibilities

• Manage access control and ID checks.
• Respond to alarms and emergencies.
• Provide visible security presence and assist users.

Skills

Customer service

Safety awareness

Conflict management

IT skills

Tools

Microsoft Office

Access control systems

Job description

• 43 hours per week
• £14.80 per hour

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Job Introduction

At Sodexo, we believe security is about more than presence – it's about professionalism, approachability, and trust. We're looking for a dedicated Security Guard to join our team based in King's Lynn, playing a key role in creating a safe, secure, and welcoming environment for colleagues, visitors, and contractors. This position is ideal for someone who takes pride in their work, remains calm under pressure, and understands the importance of excellent customer service alongside strong security awareness.

What you’ll do:

• Manage site access control, ID checks, and reception duties, ensuring staff, students, and visitors comply with site procedures
• Maintain the safety and security of the site, its occupants, and property, including responding to alarms, emergencies, and prohibited items
• Provide a highly visible security presence, offering guidance, support, and excellent customer service to learners, staff, and visitors
• Support site stakeholders and teams (including bar and main site teams), assisting with conflict management, incident response, and required paperwork
• Ensure full compliance with company, client, and statutory policies, including health & safety, fire safety, COSHH, and emergency procedures

What you bring:

• Experience working in a security, corporate reception, or customer-facing environment with a strong focus on safety and professionalism
• Hold a valid SIA CCTV licence (essential), with a good understanding of access control and monitoring systems
• Confident IT skills, including Microsoft Office and electronic security or booking/access systems
• Professional appearance and calm, approachable manner, with a commitment to excellent customer service
• Experience supporting site operations, including incident reporting, administrative procedures, and compliance with company and client policies

What we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid Volunteering Day

Apply today to join a team where exceptional service and professionalism truly matter.