Security Officer

Sodexo Ltd; Great Bircham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in Great Bircham is seeking a dedicated Security Guard to ensure the safety and security of the site. The role includes managing site access control, responding to emergencies, and providing excellent customer service. Candidates must have a valid SIA CCTV licence and experience in a security or customer-facing role. The position offers various employee benefits, including mental health support and a retirement plan.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Financial tools & retirement plan

Cycle to Work

Paid Volunteering Day

Qualifications

• Experience working in a security or customer-facing environment.
• Hold a valid SIA CCTV licence.
• Confident IT skills including Microsoft Office.
• Professional appearance and calm manner.
• Experience with incident reporting and compliance procedures.

Responsibilities

• Manage site access control and ID checks.
• Maintain safety and security of the site.
• Provide guidance and support to visitors.
• Assist with conflict management and incident response.
• Ensure compliance with health & safety policies.

Skills

Customer service

Safety awareness

Calm under pressure

Conflict management

Tools

Microsoft Office

CCTV monitoring systems

Job description

• 43 hours per week
• £14.80 per hour

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Job Introduction

At Sodexo, we believe security is about more than presence — it’s about professionalism, approachability, and trust. We’re looking for a dedicated Security Guard to join our team based in King’s Lynn, playing a key role in creating a safe, secure, and welcoming environment for colleagues, visitors, and contractors. This position is ideal for someone who takes pride in their work, remains calm under pressure, and understands the importance of excellent customer service alongside strong security awareness.

What you’ll do:

• Manage site access control, ID checks, and reception duties, ensuring staff, students, and visitors comply with site procedures
• Maintain the safety and security of the site, its occupants, and property, including responding to alarms, emergencies, and prohibited items
• Provide a highly visible security presence, offering guidance, support, and excellent customer service to learners, staff, and visitors
• Support site stakeholders and teams (including bar and main site teams), assisting with conflict management, incident response, and required paperwork
• Ensure full compliance with company, client, and statutory policies, including health & safety, fire safety, COSHH, and emergency procedures

What you bring:

• Experience working in a security, corporate reception, or customer-facing environment with a strong focus on safety and professionalism
• Hold a valid SIA CCTV licence (essential), with a good understanding of access control and monitoring systems
• Confident IT skills, including Microsoft Office and electronic security or booking/access systems
• Professional appearance and calm, approachable manner, with a commitment to excellent customer service
• Experience supporting site operations, including incident reporting, administrative procedures, and compliance with company and client policies

What we offer:

Working with Sodexo is more thana job; it’s a chance to be part of something greater.You’ll belong in acompany and team that values you for you; you’ll act with purpose and have animpact through your everyday actions; and you’ll be able to thrive in your ownway. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid Volunteering Day

Applytoday to join a team where exceptional service and professionalism trulymatter.