Security Officer

Anchor Group Services; Gloucester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security service provider in Gloucester is seeking an experienced Security Officer. The role involves ensuring safety through regular patrols and responding to incidents. The ideal candidate will possess a valid SIA licence and have a strong customer service background, along with excellent communication skills. This full-time position offers a salary of £13.60 per hour and various career benefits.

Benefits

Access to nationally recognised courses

Discounted SIA and First Aid training

Auto enrolment pension

Cycle to Work Scheme

Free Employee Assistance Programme

Free on-site parking

Qualifications

• Must have a valid frontline SIA licence.
• Experience in customer service and handling conflict is essential.
• Must be smart in appearance and well-groomed.

Responsibilities

• Conduct regular patrols to ensure a safe environment.
• Respond to incidents and maintain accurate records.
• Provide security services according to site procedures.

Skills

CCTV

Customer Service

Communication skills

Reliability

Ability to work in a fast-moving environment

Education

Valid frontline SIA licence DS or SG

Full 5-year employment checkable history

Job description

Job Role: Security Officer

Working Hours: 42.5 hours per week

Pay: 13.60 per hour

Location: Gloucester Quays St. Ann Way Gloucester GL1 5SH

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Gloucester Quays

As a Security Officer you will be responsible for conducting regular patrols throughout the shopping centre monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents liaise professionally with members of the public and site management and maintain accurate records in line with operational procedures. A strong presence attention to detail and commitment to upholding site security standards are essential.

The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided.

Duties include

• Protecting the clients property people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations information occurrences and surveillance activities
• Maintaining organisations stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site providing a professional and friendly service
• Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5‑year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well‑groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast‑moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Access to SIA and First Aid training at discounted rates with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24 / 7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on‑site parking

Whats Next

If you would like to be considered for this position APPLY NOW and we will be in touch.

Other companies may call this role:

Security Officer Security Guard Security Personnel Protection Officer Loss Prevention Officer Security Specialist Safety Officer Security Coordinator Security Analyst Asset Protection Officer Security Operations Officer Security Risk Officer Facilities Security Officer Protection Officer Workplace Safety & Security Officer SIA Security Officer Security Enforcement Officer

Within commuting distance of

Gloucester Cheltenham Stroud Tetbury Cirencester Churchdown Painswick Fairford Evesham Chipping Sodbury Malmesbury Wickwar Naunton Northleach Bibury South Cerney Great Malvern Mangotsfield Kingswood Castle Combe Chepstow.

Required Skills

Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well‑groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast‑moving environment

Key Skills

CCTV,Customer Service,Communication skills,Computer Skills,ICD Coding,Military Experience,Law Enforcement,NIST Standards,Security,DoD Experience,RMF,Writing Skills

Employment Type: Full Time

Experience: years

Vacancy: 1

Hourly Salary Salary: 13 - 13