Security Officer

Mitie; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security services provider is seeking a Security Officer in London. You will ensure safety and security standards while delivering excellent customer service. Applicants must have previous security experience and a valid CCTV SIA Licence. The role offers 54 hours per week, with potential overtime and various employee benefits.

Benefits

Free travel on London Transport

Pension scheme

Employee share scheme

Access to online GP services

Discounts for shopping, cinema, and more

Paid holidays

Training and career development opportunities

Qualifications

• Proven ability to problem-solve under pressure.
• Reliable, self-motivated, and able to work with minimal supervision.
• Physically fit to carry out manual handling tasks.

Responsibilities

• Deliver excellent customer service at all times.
• Conduct internal and external patrols of buildings and car parks.
• Log all incidents in the reporting system accurately.

Skills

Problem-solving under pressure

Interpersonal and communication skills

Basic IT skills (Word and Excel)

Job description

Overview

Job Vacancy - Security Officers (SIA CCTV Licence required)

Location - Palestra

Position: 1 x Security Officers (CCTV SIA Licence Required)

Contract: Average 54 hours per week

Shift Pattern: Week 1 : Sat - Sun (Days) Mon, Tues(Night), Week 2 [Sat - Sun (Days) Mon, Tues, and Wed(Night)] Overtime available.

Shift Times: 07:00am - 19:00pm - 19:00pm - 07:00am

Hourly Rate: £13.85 per hour (paid breaks)

Benefits

• Free travel on London Transport (non-contractual)
• Pension scheme
• Employee share scheme
• Access to online GP services
• Discounts for shopping, cinema, and more
• Paid holidays
• Friendly, supportive team environment
• Training and career development opportunities
• Opportunities for progression into permanent roles
• Overtime opportunities

Role Overview

As a Security Officer, you will play a vital role in ensuring the safety, security, and customer service standards of our site. You will work closely with the on-site supervisor and management team to carry out all duties to a high standard.

Key Responsibilities

• Deliver excellent customer service at all times
• Complete all assigned duties as per instructions from supervisors and management
• Report and act on any security breaches to line managers and the 24-hour control room
• Assist with any security, safety, or criminal investigations
• Log all incidents in the reporting system accurately and promptly
• Conduct internal and external patrols of buildings and car parks
• Ensure compliance with company policies, legal requirements, and regulatory standards
• Follow all site-specific Assignment Instructions (AIs), Standard Operating Procedures (SOPs), Risk Assessments (RAs), memos, and toolbox talks
• Wear and maintain a valid SIA licence while on duty
• Operate CCTV equipment where required
• Attend training courses as directed
• Comply with all legal, health, and safety requirements of the role
• Managing the Security Control Room with the Supervisor

About You

• Proven ability to problem-solve under pressure
• Capable of multi-tasking and prioritising workload
• Smart and professional appearance at all times
• Reliable, self-motivated, and able to work with minimal supervision
• Strong interpersonal and communication skills
• Commitment to personal and professional development
• Excellent attendance and timekeeping record
• Physically fit to carry out manual handling tasks, long foot patrols, and work on stairs
• Basic IT skills (Word and Excel)

Requirements

Essential:

• Previous security experience
• Valid CCTV SIA Licence
• Police Vetting must be passed within 3 months.

Desirable:

• Experience working in a busy reception environment
• Experience within a museum or cultural venue
• <no additional items>