Security Officer

Anchor Group Services; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A security services provider in Edinburgh is seeking a Security Officer to join their team at Waverley Market Shopping Centre. In this role, you will conduct regular patrols, manage incidents, and ensure safety for customers and staff. The ideal candidate must hold a valid SIA licence and have security experience. Competitive hourly pay of £13.30, with fantastic career development opportunities available.

Benefits

Access to nationally recognised courses

Discounted SIA and First Aid training

Auto Enrolment Pension option

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme

Qualifications

• Must have a full 5-year employment checkable history.
• Previous security experience is essential.
• Flexibility with working hours is necessary.

Responsibilities

• Conduct regular patrols to ensure a safe environment.
• Respond to incidents and maintain accurate records.
• Liaise with public and management to resolve issues.

Skills

CCTV

Customer Service

Communication skills

Computer Skills

Security

Education

Valid frontline SIA licences DS or SG

Job description

Job Role : Security Officer

Working Hours : 32 hours per week working 4 out of 7 days as per the site rota

Pay : 13.30 per hour

Location : Waverley Market Shopping Centre 3 / 48 Waverley Bridge Edinburgh EH1 1BQ

Reporting to : Operations Manager / Contracts Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Waverley Market Shopping Centre in Edinburgh. This position has arisen as a result of Anchor s ongoing expansion making it an exciting time to join our expanding team and be part of a dynamic future.

As a Security Officer you will be responsible for conducting regular patrols throughout the shopping centre monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents liaise professionally with members of the public and site management and maintain accurate records in line with operational procedures. A strong presence attention to detail and commitment to upholding site security standards are essential.

The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided. Previous security experience is essential. Candidates should also demonstrate flexibility with working hours and possess the ability to work effectively both independently and as part of a team.

Duties

• Protecting the client s property people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI s) and site-specific procedures


• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures


• Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents


• Operating and monitoring site CCTV equipment


• Completing reports by recording observations information occurrences and surveillance activities


• Maintaining organisations stability and reputation by complying with legal requirements


• Contributing to team effort by accomplishing related results as needed


• Acting as a first line support to customers and visitors on site providing a professional and friendly service


• Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action


• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history


• Valid frontline SIA licences DS or SG


• Customer Service experience and confidence to handle conflict in a correct manner


• Flexible to meet the job requirements


• Excellent communication skills both written and verbal


• Smart appearance and be well-groomed


• Reliable and punctual


• High level of enthusiasm and passion


• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy


• Access to SIA and First Aid training at discounted rates with financial support available


• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)


• Stream - access to pay as you earn it


• Cycle to Work Scheme Available


• Full uniform provided


• Free Employee Assistance Programme 24 / 7 including access to counselling


• Hospital Saturday Fund


• Reward and Recognition awards

Key Skills

• CCTV


• Customer Service


• Communication skills


• Computer Skills


• ICD Coding


• Military Experience


• Law Enforcement


• NIST Standards


• Security


• DoD Experience


• RMF


• Writing Skills

What s Next

If you would like to be considered for this position APPLY NOW and we will be in touch.

Other companies may call this role : Security Officer Security Guard Security Personnel Protection Officer Loss Prevention Officer Security Specialist Safety Officer Security Coordinator Security Analyst Asset Protection Officer Security Operations Officer Security Risk Officer Facilities Security Officer Protection Officer Workplace Safety & Security Officer SIA Security Officer Security Enforcement Officer

Within commuting distance of : Mussellburgh Juniper Green Old Craighall Loanhead Granton Alnwickhill North Leith Granton Cramond Ingliston Craigentinny Leith Danderhall Millerhill Newbridge Queensferry Dalmeny Blackford Musselburgh

Employment Type : Full Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 13 - 13