Security Officer

ABM UK; Brighton; On-site; GBP 28,000; Full time

Job summary

A leading security services provider in Brighton is seeking a Security Officer to ensure the safety and welfare of shoppers in a busy shopping complex. Candidates should have an SIA license, strong customer service skills, and a good understanding of security practices. This role offers a competitive pay rate of £13.88 per hour along with comprehensive benefits including health support and access to employee discounts.

Benefits

24/7 GP Services

Mental Health Support

Cycle to Work Scheme

Qualifications

• Competent in dealing with members of the public.
• Good knowledge of security industry and systems.
• Able to ensure compliance with legislation and company policy.

Responsibilities

• Maintain safety and welfare of the public in the shopping centre.
• Patrol both front and back of house areas.
• Deterring and reporting criminal behaviour.

Skills

Customer Service

Health and Safety Awareness

Knowledge of Security Systems

Punctuality

Education

SIA License - Guarding or Door Supervisor

Job description

LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG

CONTRACT: Permanent

SHIFT PATTERN: 5 days over 7

PAY RATE: £13.88 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail].

Overview Of Job Description

Churchill Square Shopping Centre is Brighton's main shopping complex and is in the heart of Brighton, benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues.

This position is for a Security Officer working an average of 40 hours per week, on a rolling rota, at £13.88 per hour. We offer 28 days annual leave including public holidays (pro rata for part time workers).

Online E learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach this is a fantastic opportunity to join our team.

Churchill Square Shopping Centre Security Officers are responsible for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience.

Main Duties & Responsibilities:

You are employed as ambassadors for the site to create and maintain an environment in which all law-abiding members of the public, whether shoppers, visitors, staff, or contractors can feel safe and secure.

Great emphasis is placed on Customer Service within the role where your objective is to create a pleasant environment for all shoppers, and tenants.

Day to day tasks include:

• Patrolling both front and back of house areas
• Deterring and reporting of criminal behaviour.
• H&S safety checks
• Rotating static positions within the centre and car park.
• Carrying out vacant unit checks
• Refusing entry to known offenders
• Supporting Brand Partners to effectively manage incidents of antisocial or criminal behaviour.
• Reporting defects/spillages within the Centre.
• Taking part in training exercises to improve knowledge of how site procedures.
• Support service partners with related issues and procedures to reinforce the sites one team ethos.

Person Specification:

• Competent in dealing with members of the public.
• Level of health and safety awareness
• Good knowledge of security industry and systems
• Punctual.
• Able to ensure all procedures are followed complying with legislation and company policy.
• Maintain critical standards for professionalism, service, and quality assurance.
• Adhere with new policies and procedures to ensure that a respectful workplace exists.

Essential

• SIA licensed - Guarding or door supervisor badge preferred.

Desirable

• Good Customer Service
• Ability to demonstrate flexibility and adapt to change
• Positive attitude to work
• Level of health and safety awareness
• Good knowledge of security industry and systems

Benefits

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.