Security Officer

Mitie; Bishop's Stortford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security service provider is looking for a Retail Security Officer for the M&S Bishop Stortford location. The role offers £14.00 per hour with guaranteed 40+ hours per week. Candidates must possess a valid SIA licence and have at least 5 years of experience. Responsibilities include safeguarding the store, delivering excellent customer service, and ensuring compliance with all policies and legal requirements. Benefits include access to company-funded training and a supportive community within the team.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Qualifications

• 5 years trackable working history in UK.
• Security experience essential.
• Excellent customer service skills required.

Responsibilities

• Safeguard M&S stores, people, and assets.
• Follow all policies and legal requirements.
• Engage with provided technology for effective reporting.
• Report hazards and remain vigilant.
• Handle challenging situations professionally.
• Contact emergency services when needed.

Skills

Excellent customer service

Communication

Energy

Enthusiasm

Education

Valid SIA Licence

Tools

Body-worn cameras

Mobile devices

Job description

Overview

Retail Security Officer - M&S Bishop Stortford

Location: M&S Bishop Stortford

Salary: £14.00 per hour

Guaranteed 40+ hours per week

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

What you'll love this job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £14.00 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What we're looking for

• Experience: Security experience essential
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm

Your role

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.