Security Officer

Mitie; Aberdeen City; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security services company in Aberdeen is seeking an Experienced Security Officer to protect property, people, and assets. Candidates must hold a current SIA Licence and have previous security experience. The role requires 51 hours of work per week at £12.60 per hour, with ongoing training provided. This position also involves reporting hazards and incidents promptly while demonstrating strong communication and customer service skills.

Benefits

Free company uniform

Ongoing company eLearning

Qualifications

• Current in date SIA Licence required.
• Previous security experience is essential.
• SC Clearance is desirable.

Responsibilities

• Protect property, people and assets through security services.
• Complete all tasks as defined in the Assignment Instructions.
• Report Health & Safety hazards and incidents promptly.

Skills

Good communication skills

Customer service skills

Security experience

Education

Current in date SIA Licence

SC Clearance (desirable)

Job description

Overview

Experienced Security officer Required. Current in date SIA Licence required. Good communication skills both verbally and written. Excellent customer service skills. Monday to Saturday 51 hours per week £12.60 PH. Free company uniform. Ongoing company eLearning.

Main Duties

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Operations: To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable