Security Manager

Medirest; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare services provider is seeking a Healthcare Security Manager to lead a dedicated security team in ensuring the safety and security of patients, visitors, and staff. You will manage incidents, liaise with authorities, and support clinical teams in high-pressure situations. Ideal candidates are passionate about safety and have strong leadership skills. The role offers various benefits including funded training, a pension scheme, and wellness programs.

Benefits

Funded SIA licence renewal

Career development opportunities

Wellness classes

Qualifications

• Passionate about patient, staff, and visitor safety.
• Skilled in communication, empathy, and verbal de-escalation.
• Knowledgeable of NHS security standards and Mental Health Act.

Responsibilities

• Lead and manage Healthcare Security Supervisors and Officers.
• Liaise with clients, police, and other stakeholders.
• Support incident response and investigations.

Skills

Leadership in healthcare environments

Communication skills

Empathy and verbal de-escalation

Flexibility to meet business needs

Job description

Do you hold a valid frontline SIA Licence and want a role beyond traditional security? Are you looking for a rewarding leadership position where you can genuinely make a difference to patient, visitor, and staff safety? An exciting opportunity has arisen for a Healthcare Security Manager to join the Medirest team. You will lead and develop a highly skilled security workforce, ensuring a safe, secure, and supportive hospital environment.

Key Responsibilities

• Lead and manage Healthcare Security Supervisors and Officers
• Liaise confidently with clients, police, and multiple stakeholders
• Support incident response, investigations, and post-incident reviews
• Manage rotas, payroll, appraisals, and compliance
• Ensure adherence to NHS, CQC, SIA, and relevant legislative requirements
• Support clinical teams with de‑escalation and, where necessary, patient restraint
• Oversee CCTV operations (funded licence available if required)
• Maintain a safe and welcoming environment across hospital grounds

You will be:

• Passionate about patient, staff, and visitor safety
• A confident leader in high‑pressure healthcare environments
• Skilled in communication, empathy, and verbal de‑escalation
• Comfortable working with vulnerable individuals and those in distress
• Knowledgeable (or willing to learn) NHS security standards, Mental Health Act, and counter‑terrorism requirements
• Computer literate and highly organised
• Flexible to meet business needs

Benefits

• Funded SIA licence renewal and role‑specific training
• Career development through Career Pathways and MyLearning
• Contributory pension scheme
• Digital GP access and wider healthcare benefits (for you and your family)
• Wellness, mindfulness, and exercise classes
• Discounts on travel, supermarkets, cinema tickets, and major brands
• Cashback rewards and shareable discounts for friends and family