Security & Infrastructure Operations Centre (SIOC) Engineer - Shift Lead

UBDS Digital; Manchester; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Training

Private medical cover

Discretionary bonus

25 Days holiday + birthdays

EV salary sacrifice

Pension scheme

Death in service

Job summary

UBDS Group in Manchester (office-based) is seeking an experienced SIOC Shift Lead to protect, support and optimise critical customer environments. This technical leadership role blends Security Operations (SOC) and Infrastructure Operations (IOC) to lead incident response, mentor engineers and deliver top-tier managed services.

You will monitor alerts across SIEM/EDR and cloud platforms, provide 2nd/3rd line support for Azure, AWS and enterprise infra, troubleshoot complex cloud and network

Qualifications

• Experience leading security incidents and major operational incidents.
• Strong knowledge of SIEM, EDR and cloud platforms.
• Experience with Azure, AWS and enterprise infra.
• ITIL service management understanding is desirable.
• Excellent problem solving and communication skills.

Responsibilities

• Lead security investigations and major operational incidents.
• Monitor and respond to alerts across SIEM, EDR and cloud platforms.
• Provide 2nd and 3rd line support across Azure, AWS and enterprise infrastructure.
• Troubleshoot complex cloud, networking and security issues.
• Mentor and support SIOC Engineers.
• Drive service improvements, automation and operational excellence.
• Work closely with customers, internal teams and technology partners.

Skills

Azure

AWS

Windows Server

Entra ID

Networking

Firewalls

SIEM

Incident response

ITIL

Tools

Microsoft Sentinel

Defender

Intune

PowerShell

Python

KQL

Job description

• Microsoft Azure and/or AWS

Location: Manchester (Office-based)

Working Pattern: Monday to Friday | Rotating shifts between 08:00–20:00 | On-call rota

At UBDS, we help organisations transform through cloud, cyber security, AI and digital innovation. As our Managed Services capability grows, we're looking for an experienced SIOC Shift Lead to protect, support and optimise critical customer environments.

This is a technical leadership role combining Security Operations (SOC) and Infrastructure Operations (IOC), where you'll lead incident response, mentor engineers and help deliver exceptional managed services.

What You'll Do

• Lead security investigations and major operational incidents.
• Monitor and respond to alerts across SIEM, EDR and cloud platforms.
• Provide 2nd and 3rd line support across Azure, AWS and enterprise infrastructure.
• Troubleshoot complex cloud, networking and security issues.
• Mentor and support SIOC Engineers.
• Drive service improvements, automation and operational excellence.
• Work closely with customers, internal teams and technology partners.

What We're Looking For

• Microsoft Azure and/or AWS
• Windows Server and Microsoft Entra ID
• Networking, firewalls and enterprise infrastructure
• Security monitoring, SIEM and incident response
• ITIL service management

You’ll also be an excellent problem solver with strong communication skills and a passion for delivering exceptional customer service.

Experience with Microsoft Sentinel, Defender, Intune, Infrastructure as Code or scripting (PowerShell, Python or KQL) would be advantageous.

Benefits

Why people choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.

UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.

Employee Benefits

• Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
• Private medical cover for you and your spouse/partner, offered via Vitality
• Discretionary bonus based on a blend of personal and company performance
• Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
• Electric Vehicle leasing with salary sacrifice
• Contributed Pension Scheme
• Death in service cover

About UBDS Group

At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.