Security Engineer

Smart Communications, Inc.; United Kingdom; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading tech firm is seeking a Security Engineer to enhance its secure environment in the UK. You'll design and implement security across AWS and Azure, conducting vulnerability management and incident response. The right candidate will have over 3 years of experience and a strong understanding of security principles and AWS practices. This remote role offers a competitive salary and extensive benefits including health insurance and a flexible work environment.

Benefits

Health insurance

Income protection

Life assurance

Subsidised gym membership

25 days’ holiday plus birthday day off

Qualifications

• 3+ years of experience in a security engineering role.
• Proven understanding of security principles and best practices.
• Experience with AWS security configurations and monitoring.

Responsibilities

• Design and implement security for AWS, Azure, and corporate environments.
• Monitor and improve security tools and processes.
• Manage vulnerability detection and remediation.

Skills

Security principles

Threat detection

Incident response processes

AWS security practices

Communication skills

Education

Bachelor/magister’s degree in computer science or Information Security

Tools

Alert Logic

Qualys

M365 Security

AWS Security Products

Job description

Vacancy Name

Security Engineer

Employment Type

Permanent

Location

UK - Remote

Job Details

Summary

We are seeking an experienced Security Engineer to join our dynamic and growing team. Smart Communications operates a highly secure environment supporting some of the most security conscious customers.

The successful candidate will play a crucial role in securing Smart Communications infrastructure and data. This will include designing and deploying new systems, improving existing systems and processes, and supporting engineering, customer and GRC teams to provide the highest quality security outcomes for our team and customers.

The role will cover our public hosted SaaS environment; our private cloud hosted SaaS environment and our corporate environment providing a broad range of technologies and experiences.

About Smart Communications

Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud™ platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience.

With more than 30 pre-built connectors, Smart Communications' cloud-native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission‑critical customer conversations globally, and driving faster time to value.

The responsibilities of the role include:

The Smart Communications security engineering role offers the opportunity to work across a variety of functions, including Security Engineering, Security Operations, and Application Security, as well as public cloud hosted and private Colocation environments. The role's responsibilities include:

• The design and implementation of security for AWS, Azure, corporate servers, and workstations.
• Carrying out security monitoring and improving the configuration of the security monitoring tools used by Smart Communications.
• Enhancing security detection and incident response processes ranging from individual playbooks to security incident response and remediation plans.
• Managing vulnerability detection and remediation by working with systems and application owners.
• Implementing identity and access management improvements particularly focusing on privilege access management.
• Work with customer teams to communicate Smart Communications security posture to customers and prospects.
• Working with the GRC team by implementing security tools and processes used to support ISO 27001, SOC2, PCI, and other certifications held by Smart Communications.

What we’re looking for:

Must have skills and experience:

• At least 3 years of hands‑on, proven industry experience in a similar role.
• Good understanding of security principles, technologies, and best practices, including threat detection and security incident response processes.
• Experience implementing security in AWS environments including proactive configuration of AWS accounts and assets to meet good security practices.
• Experience conducting security operations checks using security monitoring tools and responding to alerts.
• Proactive in staying updated with the latest security threats, vulnerabilities, and mitigation techniques.
• Ability to work independently with minimal guidance, take initiative, and think creatively, while also being collaborative and team‑oriented with good communication skills.

Advantageous skills/experience:

• Bachelor/master’s degree in computer science, Information Security, or related Security certification: CISSP, CISM, or similar.
• Experience with security tools such as Alert Logic, Qualys, M365 Security, and AWS Security Products.Understanding security compliance standards relevant to the SaaS industry, such as PCI, GDPR, ISO 27001, SOC2, NIST.
• An understanding of network protocols & practices, firewalls, intrusion detection/prevention systems and WAFs.

We look for the following SMART values in everyone we hire at Smart Communications:

• S Peak Openly – We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• M Make a Difference – We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• A Agile & Flexible – We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask “why?” so that we can help remove complexity. We don’t allow hurdles to get in our way.
• R Results‑Focused – We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• T Teamwork – We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over‑achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role is fully remote / This role has a hybrid setup with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:
https://www.smartcommunications.com/