Security Duty Manager

Staffline; England; On-site; GBP 46,000; Full time

Job summary

A leading security services provider is looking for a Security Duty Manager to oversee operations in Milton Keynes. This full-time permanent position offers a competitive salary of £45,900 per annum. Your responsibilities include managing security personnel, ensuring compliance with safety regulations, and maintaining client satisfaction. Ideal candidates will possess strong leadership skills and a valid SIA licence, with the requirement for government DV clearance. Benefits include generous leave, pension scheme, and professional development opportunities.

Benefits

19.6 days leave per year

Workplace pension scheme

Life assurance benefit

Contributory healthcare scheme

Employee discount schemes

Free uniform provided

Onsite sports pitch and gym

Qualifications

• Excellent customer liaison and understanding of client expectations.
• Ability to manage teams and individuals effectively.
• High level communication and presentation skills are essential.
• Sound understanding of delegation principles.

Responsibilities

• Manage physical security and protect client assets.
• Ensure compliance with health & safety legislation.
• Deliver service level agreements and manage incidents.

Skills

Client focus

Organizational skills

PC literacy

People management

Communication skills

Time management

Attention to detail

Delegation principles

Valid SIA licence

Government DV clearance

Job description

Overview

We are currently recruiting for a Security Duty Manager to join a team, working on a well known Government contract within Milton Keynes. This role is a full time permanent contract, working Monday to Friday, earning £45,900 per annum. Please note this role will require a government DV clearance if successful.

Responsibilities

• Manage physical security, protection of client assets and people.
• Performance management and close monitoring of personnel training and development needs, working closely with the Deputy Ops Manager.
• Deliver and manage service level agreements.
• Liaise with the Deputy Operations Manager through monthly audits on all security practices and process, including AI's and PI's.
• Ensure compliance with assignment instructions and post instructions across the security team.
• Manage compliance with all health & safety legislation.
• Manage incidents ensuring escalation in accordance with client specifications.
• Ensure staffing levels are compliant and manage leave requests within agreed guidelines.
• Manage the security officers on shift, ensuring the distribution of daily rosters, duties, briefings on special instructions and checking their understanding.
• Manage gaps and absences in collaboration with London duty managers and the office manager, identifying officers when required and organising travel, booking, and associated administration.
• Maintain high standards at all times, ensuring officers are well presented and perform duties with care and confidence.
• Ensure incident reporting is of a high quality and delivered in good time.
• Promote a secure and safe working environment through implementation and continuous improvement of agreed health & safety actions.
• Manage the team in a positive manner to achieve cooperation and encourage individuals to challenge practices with open expression.
• Manage client complaints professionally and in a timely manner, providing assurance and adjustments to prevent repeat service level reductions.
• Ensure all equipment provided to assist security is fully operational and any issues are reported.
• Maintain a robust key management process and key registers to the highest order.
• Respond to other day‑to‑day responsibilities in a professional and thorough manner to meet the needs of the business and the client.

Qualifications

• Client focus, excellent customer liaison and understanding of expectations within client environment.
• Resource planning and excellent organisational skills.
• PC literate.
• People management.
• High level communication and presentation skills.
• Good team management, forward planning and the ability to anticipate and resolve issues proactively.
• Attention to detail with excellent time management skills, highly organised, and ability to set and meet deadlines.
• Sound understanding of principles of delegation.
• Valid SIA licence.
• Duty Security Manager must be DV cleared.

Key Information and Benefits

• 19.6 days leave per year.
• Workplace pension scheme.
• Life assurance benefit.
• Contributory healthcare scheme.
• Eyecare vouchers.
• Employee discount schemes.
• Progression, training & development opportunities.
• Refer a friend scheme.
• Free uniform provided.
• Onsite sports pitch, gym, nursery and multi‑faith prayer facilities.
• Parking with free electric charging.

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees.