Security Control Room Specialist

Mitie; Brighton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security service provider in Brighton seeks a Control Room Officer to deliver exceptional customer service while managing site security. Responsibilities include monitoring CCTV, liaising with personnel, and ensuring compliance with health and safety protocols. Candidates should possess strong communication skills and a customer-facing background, along with necessary licenses. Join a team that values professionalism and customer care in a dynamic environment.

Qualifications

• Demonstrated experience in customer service or front-of-house roles.
• Excellent written and verbal communication skills.
• Ability to work in compliance with GDPR regulations.

Responsibilities

• Provide outstanding customer service while welcoming staff and customers.
• Monitor the CCTV system and maintain logs.
• Communicate effectively with security and visitors.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Flexibility

Education

CCTV license

SG or DS license

Job description

A security service provider in Brighton seeks a Control Room Officer to deliver exceptional customer service while managing site security. Responsibilities include monitoring CCTV, liaising with personnel, and ensuring compliance with health and safety protocols. Candidates should possess strong communication skills and a customer-facing background, along with necessary licenses. Join a team that values professionalism and customer care in a dynamic environment.