Security Control Room (SCR) Operator

Staffline; Leiston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security recruitment provider is hiring a Security Control Room Operator in Leiston to manage CCTV and communication systems, ensuring effective security at Sizewell C Nuclear Development. The role involves emergency response, equipment monitoring, and adherence to CCTV operational protocols, requiring a valid SIA licence. This position demands operational competence, availability for 24/7 shifts, and strong attention to detail.

Benefits

20 days annual leave

National Pension Scheme

Discounts with Dell, Vodafone, and O2

Health cash plan

Annual Leave Purchase Scheme

Qualifications

• Must have a valid SIA CCTV licence.
• Proficient in radio and CCTV operation.
• Knowledge of data regulations, specifically GDPR.

Responsibilities

• Monitor and respond to site security systems.
• Conduct CCTV patrols and maintain image quality.
• Escalate emergencies and manage communications.

Skills

Radio communication skills

CCTV operation

Organizational skills

Attention to detail

Problem-solving skills

Education

Valid SIA licence

Knowledge of CCTV systems

Job description

Overview

The Security Control Room (SCR) Operator is a key member of the Sizewell C (SZC) Security Team, responsible for ensuring the correct procedures and practices are carried out for both radio communications and on-site CCTV system operations. This role is crucial for controlling and coordinating all SZC security related operations and communications, providing a coordinated and effective security response to threats, incidents, and site emergencies. The operator will be responsible for monitoring, controlling, and responding to site security systems and emergency communications equipment. This is a 24/7 role, requiring cover 365 days a year, including Bank and other public holidays.

VALID SIA CCTV LICENCE REQUIRED FOR APPLICATIONS FOR THIS POSITION PLEASE

Your Time at Work

Location - Sizewell C Nuclear Development, Ancillary Construction Area, Leiston, Suffolk, IP16 4UR.

Pay £14.49 per hour

Weekly Hours 42 hrs - Shift Pattern - 4 days, 4 off. 4 nights, 4 off (12 hour shifts)

Key Responsibilities

• Respond to and escalate all emergency requests, internal alarms, and external emergency requests to the SCR Supervisor.
• Monitor and adhere to radio procedures at all times and immediately escalate all instances of inappropriate language.
• Adhere to standard voice procedure rules, ensuring Security, Accuracy and Discipline when speaking on the radio.
• Keep an accurate record of all relevant radio communications and instructions.
• Follow all other reasonable instructions as per management directives.
• Day-to-day operation of the CCTV scheme in accordance with the code of practice, law and procedural instructions.
• Be proficient in the control of cameras and operation of all equipment forming part of the CCTV system.
• Conduct CCTV patrols in a consistent, methodical manner, paying particular attention to vulnerable points.
• Assist with the disclosure of recorded images to third parties (e.g., law enforcement).
• Handle access requests by data subjects (individuals captured on camera).
• Ensure the quality of recorded images, conducting a full functionality check at the commencement of each shift and daily checks of recorded footage samples, reporting any quality issues promptly.
• Take appropriate action to deal with incidents observed via CCTV.
• Immediately bring any defect to equipment or picture transmission that adversely affects the CCTV system's operation to the attention of the supervisor.

Skills and Competencies

• Confident in using radios and able to make reports in a controlled and calm manner.
• Capable of producing evidential material from the CCTV system.
• Excellent organisational skills.
• Strong presentation skills and attention to detail.
• Ability to accept and understand instructions.
• Tact, discretion, and respect for confidentiality.
• Comprehensive understanding of data regulations, specifically GDPR.
• Comfortable working as part of a team and managing stakeholder groups to enable innovation.
• Adherence to company policies and operating procedures.
• Problem-solving skills for identifying and troubleshooting issues.

Profile

Education and Qualifications

• Valid SIA licence.
• Thorough working knowledge of systems such as handheld radios, base stations, landline telephones, CCTV systems.
• Fully conversant in radio procedures.

Specific occupational requirements

• Ability to pass and hold National Security SC Vetting.

Key Information and Benefits

• Permanent contract
• 20 days annual leave
• G4S National Pension Scheme
• G4S National Company Sick Pay Scheme
• Discounts with Dell, Vodafone, and O2
• National Discount Scheme
• Charitable Work - Match-IT and Company We-Care package including Confidential Counselling services and 24/7 support specialising in health and medical
• Aviva car, home, and travel insurance discounts
• Health Saturday Fund (health cash plan for you and your family)
• Annual Leave Purchase Scheme (upon completion of one year of continuous service)

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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