Security Control

Blue Arrow; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Security Control Room Officer to join a public sector client's team in Edinburgh. The role entails operating CCTV systems, monitoring alarms, and conducting mobile patrols. Candidates should possess a full UK driving licence and SC-level security clearance. This position offers a shift pattern of 12 hours on a 4-on / 4-off basis, along with a 21% Shift Disturbance Allowance.

Qualifications

• Full UK driving licence required.
• SC-level security clearance necessary.
• SIA CCTV Operator’s Licence training provided if not already held.

Responsibilities

• Operate CCTV systems to detect security incidents.
• Monitor alarms and liaise with emergency services.
• Maintain records of incidents and shift handovers.
• Provide keyholder services for site access.
• Conduct mobile patrols across Edinburgh.
• Manage access control during silent hours.
• Serve as first responder for out‑of‑hours activations.
• Assist with administrative tasks.

Skills

CCTV operation

Incident response

Access control

Mobile patrols

Job description

Security Control Room Officer

Location

Edinburgh

Division and Client

Workplace Division - Facilities Branch
Organisation: Public Sector Client

Role Overview

Join the dedicated Security Control Room Team, a vital part of a public sector client’s 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols. As a Security Control Room Officer, you’ll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.

Key Responsibilities

• Operate CCTV systems and analytics to proactively detect and respond to security incidents
• Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary
• Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols
• Provide keyholder services for the public sector client and partner organisations, including site access and securing premises
• Conduct scheduled and ad‑hoc mobile patrols across Edinburgh to verify building and grounds security
• Manage access control during silent hours, ensuring only authorised personnel enter secure sites
• Serve as first responder for out‑of‑hours activations of the Resilience Room
• Assist with administrative tasks to support smooth control room operations

Additional Information

• Shift Pattern: 12‑hour shifts on a 4‑on / 4‑off rotational basis
• Allowance: 21% Shift Disturbance Allowance (pensionable and taxable)
• Requirements: Full UK driving licence and SC‑level security clearance
• Training: SIA CCTV Operator’s Licence training provided if not already held

Success Profile

• Seeing the Big Picture - Level 1
• Communicating and Influencing - Level 1
• Delivering at Pace - Level 1
• Working Together - Level 1

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.