Security Associate

Commonwealth of Virginia; Richmond; On-site; GBP 60,000 - 80,000; Part time

Job summary

A state-funded art museum in Richmond is looking for a Security Associate to ensure the safety of visitors and collections. This part-time, entry-level position offers flexible hours of 20 to 28 per week, with an hourly pay rate of $14.24. Ideal candidates should have customer service knowledge and strong communication skills. Apply online by the specified closing date.

Qualifications

• Knowledge of customer service principles.
• Strong verbal and written communication skills.
• Ability to build and maintain positive relationships.

Responsibilities

• Maintain a safe and secure environment for visitors and staff.
• Conduct regular patrols and monitor the premises.
• Respond to emergency situations and report suspicious activities.

Skills

Customer service knowledge

Sound judgment

Verbal communication skills

Written communication skills

Relationship building

Adaptability with computer applications

Ability to stand for long periods

Job description

Working Title: Security Associate

Position Type: Part-time (Wage / Hourly)

FLSA Status: Non-Exempt: Eligible for Overtime

Department: Security Services

Pay Rate: $14.24 an hour

About Virginia Museum of Fine Arts:

The Virginia Museum of Fine Arts (VMFA) in Richmond, Virginia, is one of the largest comprehensive art museums in the United States. VMFA, which opened in 1936, is a state agency and privately endowed educational institution. Its purpose is to collect, preserve, exhibit and interpret art, and to encourage the study of the arts.

VMFA is the only art museum in the United States open 365 days a year with free general admission.

About Security Services:

The Department of Security Services is dedicated to maintaining a safe and secure environment for all staff, volunteers, and visitors to the museum and its campus. This includes safeguarding the buildings, property, and art collections from all potential threats. These efforts are carried out through regular patrols, enforcement of rules and regulations, surveillance and monitoring, providing assistance to visitors and employees, reporting suspicious activities, and responding to emergency situations. These activities support the Commonwealth of Virginia’s cultural enrichment goals and align with VMFA’s strategic plan.

General Information:

We are seeking composed and attentive individuals to join our Security Services Department as a Security Associate. This entry‑level position offers a flexible schedule of up to 28 hours per week (minimum 20 hours) with a maximum annual year of 1,490 hours (May 1 – April 30).

Minimum Qualifications:

• Knowledge of customer service principles, practices, and techniques.
• Sound judgment to ensure the safety of artwork and the well‑being of visitors.
• Strong verbal and written communication skills.
• Proficiency in reading and documenting incident details for reporting purposes.
• Proven ability to build and maintain positive working relationships.
• Adaptability in quickly learning and utilizing various computer applications.
• Capability to walk or stand for extended periods within the galleries. Accommodations considered via the ADA process.
• Availability to work nights, weekends, and holidays.

Additional Considerations:

Prior experience in fine retail services, hospitality, or private security valued.

Special Instructions:

All applicants must submit an online application. The position will close at 11:55 pm on DATE.

Please provide three professional references, including full name, phone number, and email address. References may also be attached in the portal’s “other” field.

Diverse and inclusive hiring practices are at the heart of what we do at VMFA. We encourage individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. Applicants should provide their AHP Letter (formerly COD) from the Department for Aging and Rehabilitative Services or the Department for the Blind and Vision Impaired. Service‑connected Veterans are encouraged to disclose Veteran status and submit disability documentation to obtain an AHP Letter.