Security and Intelligence Lead

DARTS (Disaster Air Response Teams); England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global travel risk management company seeks a Security and Intelligence Leader to oversee global intelligence operations and provide executive-level advice. The ideal candidate has qualifications in security, extensive experience, and strong organizational skills. This role offers career growth, job flexibility, and comprehensive benefits. Join us to ensure travelers' safety across the globe.

Benefits

Travel insurance

Health insurance

Life insurance

Income protection

Company subsidised pension

25 days annual leave

Short term incentive plan

Employee rewards scheme

Flexible working opportunities

Professional development

Qualifications

• Extensive experience in an intelligence environment.
• Demonstrated knowledge of intelligence practices using technology.
• Experience in travel risk environments is highly regarded.

Responsibilities

• Oversee global intelligence collection and dissemination.
• Provide executive-level advice on intelligence outputs.
• Evaluate and validate security alerts for operational impact.
• Manage relationships with external intelligence providers.
• Design and execute training programs.

Skills

Intelligence collection

Crisis communication

Security management

Organizational skills

Attention to detail

Education

Qualification in security and/or intelligence

Job description

About World Travel Protection (WTP)

At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalat and providing them with immediate access to the right experts when an emergency happens while travelling.

Our extensive experience in global travel risk management positions us as the go-to choice for travellers worldwide. Trusted by globetrotters, corporate risk managers, and organizations around the world, we specialise in preparing travellers for potential threats and offering assistance when they need it most.

WTP is part of Cover-More Group, the third largest provider of travel insurance and assistance in the world, operating in 16 countries across five continents from New Zealand to the USA. WTP & Cover-More Group are a subsidiary of Zurich Insurance. WTP operates in a niche space within Zurich and Cover-More Group, providing Travel Risk Management services on behalf of our clients to travellers worldwide.

Our Mission

Protecting travellers and supporting those responsible for their safety is our business. We operate 24 hours a day, seven days a week from our three operation centres in Australia, Canada, and the United Kingdom, responding to the cries for help we receive from travellers across the globe.

Job Overview

Youll lead and strategically direct the global security and intelligence function across all regions.

Responsibilities

• Youll oversee global intelligence collection and dissemination to ensure accurate and timely security messaging.
• Youll provide executive-level advice on intelligence outputs, crisis communications, and situational awareness.
• Youll evaluate and validate security alerts from third-party providers for operational impact.
• Youll manage relationships with external intelligence providers for credible reporting.
• Youll govern internal protocols for monitoring and communicating security events and enhance technical intelligence capabilities across regional and functional teams.
• Youll design and execute training programs to maintain best practices.
• Youll author and approve intelligence briefings and risk assessments.
• Youll ensure best-in-class customer service aligned with SLAs and compliance.
• Youll lead crisis-related communications aligned with brand and regulatory standards.

Qualifications

• Youll have obtained a qualification in security and/or intelligence.
• Youll have extensive experience in an intelligence environment.
• Youll be skilled in collecting, processing, and disseminating intelligence.
• Youll demonstrate knowledge of intelligence practices using technology.
• Ideally, youll have experience in travel risk environments (highly regarded).
• Youll understand travel risk management principles.
• Youll communicate clearly and effectively and be highly organised with strong administrative skills.
• Youll show excellent planning and attention to detail.

Benefits and Culture

We value optimism, caring, togetherness, reliability, and determination. We have more than 2,900 employees worldwide: a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. This is an extremely exciting time for us at World Travel Protection, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

We also offer some fantastic benefits including:

• Travel insurance
• Health insurance
• Life insurance

Income protection

• Company subsidised pension
• 25 days annual leave
• Short term incentive plan
• Employee reward and recognition scheme
• Flexible working opportunities
• Competitive family and parental leave programme
• Employee assistance programFitness reimbursement scheme
• Volunteering leave
• Online learning and training opportunities
• Professional membership
• Work anniversary leave

Apply today and lets go great places together!