Securities Services Reconciliations Product Delivery Director

JPMorgan Chase & Co.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading financial services firm in the UK seeks a Product Delivery Director to enhance product delivery processes. This role involves directing the end-to-end delivery journey, ensuring compliance with regulatory requirements, and mentoring a dedicated team. The ideal candidate will have a strong background in Securities Services and proven experience in managing complex projects. Excellent communication skills and the ability to build relationships across functions are essential for this position.

Qualifications

• Proven track record of delivery of large scale and complex transformation projects.
• Ability to build long-lasting relationships across disciplines.
• Outstanding communication skills with senior stakeholders.

Responsibilities

• Directs activities across the end-to-end product delivery journey.
• Owns the change management framework across functional partners.
• Coaches and mentors the product delivery team on best practices.

Skills

Deep understanding of Securities Services as a Business

Understanding of Reconciliations Processes

Experience in driving investment using a Data driven approach

Experience with Automation Tools like Alteryx and UI Path

Experience with AI / LM tools

Significant experience delivering products or projects

Advanced knowledge of product development life cycle

Outstanding communication skills

Tools

Alteryx

UI Path

Job description

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Director in the Reconciliations Transformation Team, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.

Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies

Required qualifications, capabilities, and skills

• Deep understating of Securities Services as a Business, including products, business flows & client base.
• Understanding of Reconciliations Processes end to end and how they apply to Securities Services Products
• Experience in driving investment based on benefits using a Data driven approach and OKRs
• Experience with Automation Tools such as Alteryx, UI Path to introduce efficiency and scale to the Reconciliations Processes
• Experience with AI / LM tools and LLM use cases to streamline STP for Reconciliations
• Significant experience or equivalent expertise delivering products, projects, or technology applications
• Extensive experience leading operational management and change readiness
• Advanced knowledge of the product development life cycle, technical design, and data analytics
• Ability to build long lasting relationships across disciplines, understanding how the Product Delivery roles fits into the overall delivery: Technology, Product, Operations, AI Research, Sales, Transformation.
• Proven track record of delivery of large scale & complex transformation projects & programs
• Outstanding communication skills, with the ability to work and report progress to senior stakeholders and to simplify complex messages into digestible insights

Preferred qualifications, capabilities, and skills

• Understanding of Reconciliations in the wider CIB is a plus in order to identify opportunities for standardization of processes across Securities Services, Markets & Payments
• Operations Leadership in the Reconciliations space is highly desirable
• Technology Experience / practical technical knowledge of reconciliations is desirable
• Product Owner qualifications are desirable
• Recognized thought leader within a related field
• Effective in giving and receiving feedback
• Finance background to support consolidation of Cost to Serve Models and realization / tracking of benefits.