Section Leader - Stoke-on-trent

Asda Stores Ltd.; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain in Stoke-on-Trent is seeking a Section Leader for their food services team. In this hands-on role, you will manage daily operations in branded outlets and ensure excellent customer service while leading and supporting your team. Ideal candidates will have experience in food service, strong communication skills, and the flexibility to adapt to varying shifts. The company offers competitive benefits including employee discounts and wellness support.

Benefits

Colleague discount up to 15%

Discounted rates on Asda services

Company pension

Wellbeing support including 24/7 virtual GP

Excellent parental leave policies

Recognition programmes

Qualifications

• Experience working in a food service or hospitality environment.
• A willingness to take on responsibility and support others.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Deliver great customer service and support your team.
• Keep operations running smoothly, even during busy periods.
• Ensure food safety and brand standards are met.

Skills

Experience in food service

Good communication skills

Positive attitude

Job description

Overview

At Asda, we want you to find your everything. As a Section Leader in our food services team, you'll take the lead in one of our branded outlets-Greggs, Subway, or Burger King-supporting your team to deliver fast, friendly, and high-quality service. You'll be hands-on in the operation, making sure everything runs smoothly and that your team is confident, capable, and customer focused. You'll help manage daily routines, support new starters, and ensure food safety and brand standards are consistently met. Whether it's prepping food, managing queues, or solving problems, you'll be a key part of the team's success.

Responsibilities

• Customer-focused: You're passionate about delivering great service and helping your team do the same.
• Supportive: You're approachable, encouraging, and always ready to help your colleagues succeed.
• Organised: You keep things running smoothly, even during busy periods.
• Brand proud: You understand the importance of consistency and quality in food service.
• Team player: You work well with others and help create a positive working environment.
• Reliable: You take responsibility and lead by example.

Qualifications

• Experience working in a food service or hospitality environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a positive attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.