Secretary/Business Service Assistant

NHS National Services Scotland; Dundee; On-site; GBP 10,000 - 40,000; Full time

Job summary

A public healthcare service in Dundee is seeking a full-time Secretary to provide comprehensive administrative and secretarial support. The ideal candidate must have experience with NHS systems, excellent communication, and organizational skills. This role requires managing your own workload and supporting various clinicians effectively. Competitive compensation and professional growth opportunities are provided.

Qualifications

• Experience in secretarial or administrative roles is required.
• Ability to manage your own workload with autonomy.
• High levels of concentration and problem-solving skills are essential.

Responsibilities

• Provide administrative and secretarial support to the Digital Therapies Service.
• Support a range of clinicians across both services.
• Manage own workload effectively.

Skills

Excellent communication skills

Organizational skills

Proactive attitude

NHS system experience (TrakCare)

Keyboard and typing skills

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

The Tayside Psychological Therapies Admin Service is seeking a full-time Secretary (37 hours) to provide comprehensive administrative and secretarial support to both the Digital Therapies Service and the wider Psychological Therapies Service.

This role is based at Dudhope House, Dundee, and involves supporting a range of clinicians across both services. We are looking for an organised and proactive individual with excellent communication skills and the ability to work effectively as part of a team.

Applicants should have experience of NHS systems including TrakCare, accurate and efficient keyboard and typing skills are essential.

High levels of concentration are required in this challenging but rewarding environment and requires the ability to manage own workload with a degree of autonomy, forward plan and problem solve when required.

We welcome applications from individuals with previous secretarial or administrative experience who demonstrate excellent organisational skills and a friendly, professional manner.

Hours of Work: 37 hours per week (Monday–Friday)

You will be required to achieve the mandatory Induction Standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Applicant Information: Interviews will be held within three weeks of the closing date.

Informal enquiries to Sharon Brown, PA/Office Manager, Tel: [phone] ext. 54615 or [e-mail]; or Dr Elaine Whitefield, Deputy Director Psychological Therapies, Tel: [phone] or [e-mail].

Short‑listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

Additional Information for Candidates

• You should apply for this post by completing the application process on Jobtrain.
• Do not upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
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If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside.