Secretary/Administrator for Child Development Service

Sussex Community NHS Foundation Trust; West Green; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading NHS community provider in West Green is seeking an experienced secretary to join their administrative team at Crawley Child Development Centre. The successful candidate will be responsible for a variety of secretarial tasks, including managing diaries, processing appointments, and maintaining patient records. Ideal candidates will be professional, organised, and great communicators. This role offers flexible working options and excellent training and development opportunities, situated in a beautiful location near the South Downs.

Benefits

Flexible working options

Excellent training and development opportunities

Workplace nurseries available

Positive environment and values

Qualifications

• Experience in secretarial and administrative duties.
• Ability to communicate effectively with patients and stakeholders.
• Competence in managing diaries and appointments.

Responsibilities

• Act as key point of contact for patients and external stakeholders.
• Provide supportive responses to queries.
• Maintain and update patient records securely.

Skills

Organised

Great communicator

Professional

Flexible

Motivated

Job description

We are looking for an enthusiastic and experienced secretary to join our friendly and dynamic administrative team at Crawley Child Development Centre, based in Crawley Hospital. The successful candidate must be professional, flexible, motivated, organised, a great communicator and work well in a team environment.

You will act as a key point of contact for patients, external stakeholders and colleagues and will provide a supportive response to a range of queries and requests for information.

You will also play a key role in supporting clinician's caseloads ensuring that patient records are kept up to date and secure and respond to queries and requests.

'Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.'

The successful candidate will be responsible for undertaking a wide range of secretarial and administrative duties. Duties can include but are not limited to:

• Processing information (electronic and hard copy) in a timely manner.
• Liaising with team members to organise appointments.
• Ensuring appointments are booked and processed effectively and managing diaries.
• Liaising with external agencies as and when necessary.
• Typing letters, reports and documentation as required.
• Managing all enquiries in an effective manner.
• Supporting all clinical staff with general administrative tasks as requested.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing.
• Varied environments: community hospitals, patients' homes, and bases across Sussex.
• Flexible working options: part‑time, flexi‑time, annualised hours, and flexi‑retirement.
• Excellent training, development, and research opportunities.
• Cost‑effective workplace nurseries in Crawley, Hove, and Brighton.
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief network.
• Level 3 Disability Confident Leader and Veteran Aware Trust.
• Beautiful Sussex location near the South Downs and coast.

Our values

• Compassionate Care
• Working Together
• Achieving Ambitions
• Delivering Excellence