Secondary Student Support Manager

ARK JOHN KEATS ACADEMY; City Of London; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading educational institution in Enfield seeks an experienced Secondary Student Support Manager to enhance student academic and social outcomes. The successful candidate will support the head of year and collaborate with other educators to model high expectations. This full-time, permanent role offers a starting salary of £27,674.03 to £32,608.62 and various benefits like a generous pension scheme and training opportunities.

Benefits

2.5% higher than main pay scale

Twice as many training days as standard

Generous pension scheme

Access to Ark rewards

Interest-free loans

Gym discounts

Employee Assistance Programme

Qualifications

• Experience in supporting students academically and socially.
• Ability to work collaboratively with teaching staff.
• Commitment to high expectations and exemplary behavior.

Responsibilities

• Role model for students within the academy.
• Support Head of Year and tutor teams.
• Contribute to securing excellent outcomes for children.

Skills

Passionate about student support

Experience working with parents

Ability to model high expectations

Knowledge of behavior management

Education

Relevant experience in education

Job description

Secondary Student Support Manager

Location: Enfield – easily accessible from central, north, and east London, as well as surrounding areas.

Salary: Ark Band 6, PayPoint 8–19 term time pro rata starting salary £27,674.03 - £32,608.62. This is calculated from the full-time salary £28,955 - £34,118 depending on experience.

Working pattern: Full-time (Part-time working will be considered)

Contract: Permanent

Start date: Jan/ February 2026.

Closing date: 1st December 2025.

We are looking for a passionate and knowledgeable student support manager to join our team. You will be a role model for our students with a visible presence around the academy, and you will be able to support your head of year and tutor team to be the best they can be. You will have experience of working with parents to achieve the best results for their children. We are looking for someone who aligns with our approach to high expectations and exemplary behavior. The successful candidate will work closely with other teachers and leaders in the behavior and culture team, as well as across the academy to secure excellent academic and social outcomes for our children.

Benefits

• 2.5% higher than main pay scale.
• Twice as many training days as standard.
• Generous pension scheme.
• Access to Ark rewards – a scheme offering savings from over 3,000 major retailers.
• Interest‑free loans – up to £5,000 available for season ticket or to buy a bicycle.
• Gym discounts – offering up to 40%.
• Access to Employee Assistance Programme – providing free, confidential counselling, legal advice and a range of different support.

About Us

Ark John Keats was founded in 2013 with one class of reception children. We are now a fully‑fledged all-through school, running from nursery to year 13, with over 1,700 children. Our secondary school is oversubscribed, with a waiting list for every year group. Our community is composed of supportive and committed families who buy into our vision and work with us to ensure their children achieve all they are capable of in the future.

We aspire for all our children to have the academic knowledge necessary to enable them to progress to university, for pupils to have a love of learning and curiosity about the world, and for them to be polite, well-mannered young people who take responsibility for their choices and drive their own destinies.

Ark John Keats is part of Ark Schools, a hugely successful network serving pupils from deprived communities. Our network shares a belief in our six pillars.

Travel

Travelling by rail from central London: Our nearest overground station, Turkey Street, is a 10 minute walk from the school and stops at Seven Sisters, Stoke Newington and Hackney Downs on the way to Liverpool Street. National Rail services are also a 10 minute walk and stop at Tottenham Hale and Hackney Downs before finishing at Liverpool Street.

Travelling by car: We are easily reached by car, with most of North East London accessible within 30 minutes. There is free on site parking for staff.

Diversity and inclusion

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click this link.

Safeguarding statement

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment – this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.

Please note we will be reviewing applications on an on‑going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage you to submit your application at your earliest convenience.