Secondary ICT Specialist

Protocol Education Ltd; Walsall; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading education support agency is looking for an ICT Specialist in Walsall. In this role, you will support staff and students with ICT systems, maintain hardware and networks, and ensure data security. Ideal candidates should have experience in ICT support, particularly in educational settings, along with knowledge of Windows systems and Office 365. This full-time role offers opportunities to make a meaningful impact in education.

Benefits

Weekly PAYE pay

Free access to online CPD Academy

Personalised support from a dedicated consultant

Qualifications

• Experience working in ICT support, ideally in a school or educational setting.
• Knowledge of Windows systems, Office 365, and basic network management.
• A practical, problem-solving mindset and calm approach under pressure.

Responsibilities

• Supporting teachers and students with ICT systems and software.
• Maintaining, troubleshooting, and upgrading school hardware and networks.
• Managing user accounts and ensuring data security and compliance.

Skills

ICT support experience

Knowledge of Windows systems

Office 365 proficiency

Basic network management

Problem-solving mindset

Calm under pressure

Friendly attitude

Job description

ICT Specialist – Walsall

Location: Walsall

Contract: Full-time, Long-Term

Are you the go-to person when the projector freezes or the Wi‑Fi decides to play up? We’re looking for an ICT Specialist to join a brilliant secondary school in Walsall — someone who can keep tech running smoothly and help staff and students get the best from their digital tools.

What you’ll be doing

• Supporting teachers and students with ICT systems and software
• Maintaining, troubleshooting, and upgrading school hardware and networks
• Managing user accounts and ensuring data security and compliance
• Assisting with digital learning resources and online platforms
• Helping create a tech‑friendly, future‑ready school environment

What you’ll need

• Experience working in ICT support (ideally in a school or educational setting)
• Knowledge of Windows systems, Office 365, and basic network management
• A practical, problem‑solving mindset and calm approach under pressure
• A friendly, patient attitude — because tech issues don’t always happen quietly!

Why work with Protocol Education?

• Weekly PAYE pay — no umbrella companies
• FREE access to our online CPD Academy
• Personalised support from a dedicated consultant
• Opportunities in schools that truly value their support staff

If you’re ready to put your ICT skills to good use and make a real difference in education, we’d love to hear from you.

Apply today or drop us a quick message — let’s get your next role connected and ready to go.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.