Seasonal Store Colleague

JD GROUP; Swansea; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent retail company in Swansea is seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. You will engage with customers, drive sales, and maintain store presentation. The ideal candidate is self-motivated and flexible, with a passion for retail and customer service. This role offers opportunities for career development in a fast-paced environment.

Qualifications

• Enthusiasm for customer service and a drive to exceed sales targets.
• Ability to maintain store presentation and stock levels.
• Confident in using in-store devices for customer engagement.

Responsibilities

• Provide knowledgeable customer service.
• Collaborate with team members to achieve sales targets.
• Replenish stock and ensure accurate pricing.
• Maintain store cleanliness and product availability.

Skills

Positive attitude towards retail

Interpersonal and communication skills

Ability to work in a fast-paced environment

Flexibility to work various shifts

Job description

Role overview

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.
• Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.
• Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in store promotions and continuously evolving store processes.
• Drive sales, ensuring that targets are achieved and, where possible, exceeded.
• Utilise the in-store devices, offering the customer the whole product range.
• Provide alternatives and add on sales at every opportunity.
• Replenish stock levels when needed, making sure the full‑size range is on the shop floor where possible.
• Ensure that product is priced correctly.
• To deputise for other staff, work within departments, or carry out other duties as required.
• Always represent JD Sports in the most professional manner.
• Conduct your work in a safe and responsible manner.

Role objectives and KPI’s

• Provide exceptional service to ensure customer satisfaction and retention.
• Actively drive sales to support the store in meeting and exceeding the store's financial goals.
• Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.

Skills and Experience

• A positive attitude towards a fast‑paced, customer focused retail environment.
• An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career and learn new skills.
• Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.