Seasonal Store Assistant

WOLVERINE WORLDWIDE INC; Southampton; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Generous clothing allowance

Seasonal uniform allowance

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus

Season Ticket Loan

Health Cash Plan

Wolverine Worldwide discount

Enhanced Family Leave

People Pension

Zusammenfassung

Wolverine Worldwide Inc. is seeking a customer-focused retail associate for our Sweaty Betty in the UK. In this role you will create amazing customer experiences, help shoppers select products and ensure they leave with the right outfit.

You will support stock and store standards while contributing to a high-energy, sales-driven environment. The position involves weekends/holiday shifts with a focus on selling, service, and building lasting relationships with customers.

Qualifikationen

• Retail experience is preferred but not required.
• Strong communication and interpersonal skills.
• Able to work weekends and holidays.
• Positive, professional attitude and enthusiasm to learn.

Aufgaben

• Create exceptional customer experiences in store.
• Achieve sales targets and metrics.
• Educate customers on products and brand.
• Maintain store standards, stock and safety procedures.
• Assist with cash handling and security procedures.
• Encourage loyalty and data collection for future outreach.

Kenntnisse

Retail sales

Customer service

Cash handling

Communication skills

Positive attitude

Enthusiasm to learn

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, we empower, engage and inspire our consumers - every step of the way.

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that's helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills and Abilities Required

• Flexible schedule and availability to work weekends and holidays
• Retail sales experience is preferred, but not required
• Passion for our brands and brand lifestyles
• Excellent communication skills
• A positive and professional attitude
• Enthusiasm to learn and to share your product knowledge
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies
• High School diploma or equivalent

Working Conditions

• Retail environment

The Extras

• Generous clothing allowance
• Seasonal allowance for SB uniform
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
• Wolverine Worldwide discount
• Enhanced Family Leave policy
• People Pension

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.