Seasonal Sales Assistant

Lush; Greater London; Vor Ort; GBP 19.000 - 23.000; Teilzeit

Benefits dieser Stelle

Holiday allowance

50% discount on Lush products and spa

Profit-based bonus

Pension scheme

Employee assistance programme

Zusammenfassung

Lush at Stratford City is seeking a Seasonal Sales Assistant to warmly welcome customers and provide a fun, engaging shopping experience. You’ll use product knowledge to offer tailored recommendations, demonstrations, and samples while supporting team-driven sales goals and stock management.

The role runs 14–28 hours per week with shifts and a competitive hourly rate aligned to the Living Wage. The position is seasonal and part-time, with recruitment activities and start/end dates noted.

Qualifikationen

• Experience delivering exceptional customer service.
• Ability to work as part of a team.
• Strong communication skills.

Aufgaben

• Greet customers and create a welcoming store environment.
• Provide personalized recommendations and product demonstrations.
• Deliver exceptional service using in-depth product knowledge.
• Assist in hosting in-store events and maintaining cleanliness.
• Manage stock and support budget with waste control.
• Work with the team to exceed sales targets.

Kenntnisse

Customer service

Teamwork

Communication

Jobbeschreibung

Seasonal Sales Assistant

Application Deadline: 20 October 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Stratford City

Compensation: £14.80 / hour

Description

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.

Key Information

Hours Available: 14 - 28hours per week

Application Deadline: 20th of October

Recruitment Evening Date: 25th of October

Trial Shifts: 26th of October - 8th of November

Training: Between 9th - 15th of November

Start Date: 23rd of November

End Date: 3rd of January 2027

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in‑store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience

Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork

Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication

Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Pension scheme
• Employee assistance programme

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