Seasonal Sales Assistant

Lush; Colchester; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa–

Profit-based bonus

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Employee assistance programme

10% Employee Owned - share in rewards

Job summary

Lush in Colchester is hiring a Seasonal Sales Assistant to be the welcoming face of the store. You will use product knowledge to recommend items, offer demonstrations, and give tailored samples while helping drive sales during peak seasons.

The role includes stock management, maintaining an inviting shop floor, and adapting displays to seasonal trends. Flexible shifts and a Living Wage hourly rate apply, with opportunities for bonuses and training to grow your skills.

Qualifications

• Customer experience: deliver exceptional service and create memorable in-store moments.
• Teamwork: collaborate with colleagues to meet goals and support each other.
• Communication: clear, friendly interactions with customers and staff.

Responsibilities

• Greet customers and create a welcoming store atmosphere.
• Understand customer needs and offer personalized recommendations and demos.
• Provide samples and demonstrate products to drive sales.
• Assist in hosting in-store events and ensure a memorable experience.
• Maintain a clean, tidy, and visually appealing shop floor.
• Promote products creatively to support sales targets.
• Manage stock levels and keep shelves well stocked.
• Help control costs such as product waste and contribute to budgeting.
• Participate in training and development to enhance product knowledge.
• Collaborate with the team to foster an inclusive working environment.
• Support roles during in-store and external events.

Skills

Customer experience

Teamwork

Communication

Job description

Seasonal Sales Assistant

Application Deadline: 9 October 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Colchester

Compensation: £13.45 / hour

Description

Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

We see you, we celebrate you, we want you!

We are proud to commit to the Living Wage Foundation’s statement ‘a hard day's work deserves a fair day's pay’ in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product or the minerals in a smartphone.

The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.

Key Information

Hours available: 4 - 12 hours per week

Interview Dates

Group Interview (mandatory): Mon 19th October 2026

Trial shifts: Thurs 22nd - Friday 23rd October 2026

Start and End Dates

Start Date: From 26th October 2026

End Date: 31st December (with the potential to become permanent after)

Availability Requirements

We require all applicants to be available at least 2 full week days and 1 full weekend day

The role

Seasonal Sales Assistants work at the forefront of our business & provide 5-star customer service during our busiest time of year. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products and connecting with our customers. We're looking for an excellent team player who is ready to receive and give feedback to all members of the team to build on our skills.

You’ll ask insightful questions to uncover the right products for each customer and showcase them through engaging product demonstrations. Support their buying decisions by asking questions to confirm interest and secure sales. Give shop tours through intelligent link sales, create bespoke routines and provide pampering sit-down consultations with decadent hand and arm massages as part of our daily work.

With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in creating the ultimate experience for our guests at our busiest time of the year.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• There’s a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
• We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care*

Qualifying period/hours required*

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