Seasonal Sales Assistant

Merry Hill Group; Birmingham; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

30% staff discount

Job summary

Footasylum at Birmingham Fort Store is hiring Seasonal Sales Assistants for a festive period. The role is part-time with 8 hours per week, offering opportunities to engage with customers and showcase the latest footwear and streetwear trends.

You'll help customers discover products, build complete outfits, and bring energy to busy trading days. Rotate shifts Mon-Sun, with a focus on delivering great service during peak season.

Qualifications

• Seasonal role for the festive period.
• Genuine interest in trainers, streetwear and youth culture.
• Strong customer focus with friendly, relatable approach.

Responsibilities

• Style complete fits for customers with latest footwear and fashion.
• Assist with festive shopping and product recommendations.
• Know the brands, trends and product stories to inform customer choices.
• Support trading events such as Black Friday and Boxing Day.
• Help maintain store standards, stock organisation and welcoming atmosphere.

Skills

customer service

communication

fashion knowledge

Job description

Seasonal Sales Assistant (Part-Time)

Location: Birmingham Fort Store

Contract: Seasonal Festive Temp (7 weeks) | 8 hours per week

Flexibility: Monday - Sunday (rotating shifts)

Pay: £8.00 - £12.71 per hour + 30% staff discount

Start Date: Sunday 15th November 2026

End Date: Saturday 2nd January 2027

Description

Be Part of the Festive Rush.

The store's busy, the energy's high, and customers are looking for the latest drops, fresh fits and the perfect gifts. That's where you come in.

We're looking for Seasonal Sales Assistants who live and breathe trainers, streetwear and youth culture. People who love connecting with customers, know what's trending, and aren't afraid to bring personality to the shop floor.

You'll help customers discover new brands, build complete fits, and leave feeling good about what they've bought and where they've bought it.

If you're confident, customer-focused and ready to be part of the busiest season of the year, we'd love to hear from you.

The Role

• Style complete fits Help customers discover products they'll love, from the latest footwear to clothing and accessories.
• Support festive shopping Make gift buying easy with product recommendations and expert advice.
• Know your product Learn the brands, trends and stories behind the products so you can confidently support every customer.
• Bring the atmosphere Support key trading events including Black Friday, Christmas Eve and Boxing Day.
• Deliver results Contribute to store targets, build customer confidence and celebrate team success.
• Keep standards high Make sure the store looks great, stock is organised and customers always feel welcome.

Why Footasylum?

• 30% staff discount across Footasylum & Sevenstore
• Training and development to build your product knowledge and retail skills
• Wellbeing support and an inclusive culture where individuality is celebrated
• Valuable retail experience during the busiest and most exciting time of the year

At Footasylum, we're rooted in fashion, inspired by sport and driven by community. We show up where our customers are, speak their language, and stay connected to the culture that matters most. If that sounds like you, you'll fit right in.

We are one of the UK’s leading omni channel retailers, but as well as that, we’re a genuinely great place to work. We value you and your development. Our people across the business have taken on new opportunities, whether that’s stepping into a new role, moving into a different department, or building new skills through the support and training we offer. Our goal is to create a fun, supportive environment where your success matters just as much as ours, and where you have the tools, encouragement, and opportunities to achieve your goals.

Company Tagline: Defy Ordinary.

Company Values:

Diversity:

Footasylum is an equal opportunities employer. We celebrate individuality and are committed to creating an inclusive environment for all colleagues.

If you require any reasonable adjustments during the recruitment process, please let us know.

Recruitment Process

1. Quick online application (no CV required)
2. Group retail experience to showcase your customer service and product knowledge
3. Offer within 72 hours
4. Induction and training begins Sunday 15th November 2026

Please bring your Right to Work documentation to your interview.

Under 18s: Due to working regulations, colleagues under 18 cannot work past 10pm. Some stores may operate extended festive trading hours.