Seasonal Sales Advisor

ProCook; Greater London; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

40% colleagues discount

Structured training

Be part of a fast-growing company

Job summary

ProCook is recruiting a Seasonal Sales Advisor for its peak trading period in London. This temporary, part-time role is 16 hours per week, based at One New Change, St Paul’s.

You’ll help customers, share product knowledge, and ensure shelves are well stocked during busy periods, including Black Friday, Christmas Eve, and New Year. Flexibility and outstanding customer service are essential, with shifts across evenings and weekends.

Qualifications

• Previous customer service experience preferred.
• Ability to work flexible peak-period hours including evenings and weekends.
• Excellent communication and team collaboration skills.

Responsibilities

• Help customers find the perfect gift and cookware.
• Share knowledge of ProCook products and kitchen essentials.
• Keep store shelves stocked and presentable during peak trading period.

Skills

Customer service

Flexibility

Friendly & enthusiastic

Job description

Join ProCook this Peak Season and help us serve up an exceptional shopping experience.

We're looking for friendly, enthusiastic Seasonal Sales Advisors to join our team during our busiest time of the year. Whether you're helping customers find the perfect gift, sharing your knowledge of cookware and kitchen essentials, or ensuring our shelves are fully stocked with customer favourites, you'll play an important role in making our stores a great place to shop.

This is a temporary part-time contract working 16 hours per week throughout our peak trading period, including the Holiday Season and New Year in our One New Change London St Paul's Store.

The key ingredient we're looking for? Flexibility and Great Customer Service.

You'll need to be available to work a variety of shifts throughout the peak trading period, including evenings to support late-night shopping, weekends, Black Friday, Christmas Eve and New Year. Flexibility is essential as this is our busiest season.

A seasonal role is a fantastic way to get to know ProCook. While we can't guarantee a permanent position, some of our Seasonal Sales Advisors have gone on to build longer-term careers with us when opportunities have arisen.

If you're passionate about people, thrive in a fast-paced environment, have customer service experience and are ready to help us keep the festive rush running like a well-oiled kitchen, we'd love to hear from you.

Why You’ll Love Working at ProCook:

• Salary is £14.80 per hour, including London weighting supplement - we are a Real Living Wage employer.
• 40% colleague discount to spend in store and online after your first 4 weeks with us.
• Structured training to build product and sales skills.
• Be part of a fast-growing company.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.