Seasonal Sales Advisor

ProCook Ltd.; Ellesmere Port; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

40% colleague discount

Real Living Wage employer

Structured training

Job summary

ProCook Ltd. is seeking Seasonal Sales Advisors for our Cheshire store to enhance the shopping experience during our peak season. You’ll help customers pick the right gifts, share cookware knowledge, and ensure shelves are full and tidy.

This temporary, part-time role is 8 hours per week, mainly weekends with some evenings. Training is provided, and ProCook offers a Real Living Wage and a 40% employee discount. A friendly, customer-focused attitude is essential.

Qualifications

• Customer service experience is essential.
• Willingness to work peak period including weekends/evenings.
• Able to provide friendly, enthusiastic service in a fast-paced environment.

Responsibilities

• Assist customers in finding gifts and cookware.
• Share product knowledge to help customers make informed choices.
• Keep shelves stocked and goods faced for a great shopping experience.

Skills

Customer service

Flexibility

Communication

Job description

Join ProCook this Peak Season and help us serve up an exceptional shopping experience.

We're looking for friendly, enthusiastic Seasonal Sales Advisors to join our team during our busiest time of the year. Whether you're helping customers find the perfect gift, sharing your knowledge of cookware and kitchen essentials, or ensuring our shelves are fully stocked with customer favourites, you'll play an important role in making our stores a great place to shop.

This is a temporary part-time contract working 8 hours per week throughout our peak trading period, including the Holiday Season and New Year in our Cheshire Store. The shifts will mainly be over teh weekend, however some flexibility is required.

The key ingredient we're looking for? Flexibility and Great Customer Service.

You’ll need to be available to work a variety of shifts throughout the peak trading period, including evenings to support late-night shopping, weekends, Black Friday, Christmas Eve and New Year. Flexibility is essential as this is our busiest season.

A seasonal role is a fantastic way to get to know ProCook. While we can’t guarantee a permanent position, some of our Seasonal Sales Advisors have gone on to build longer-term careers with us when opportunities have arisen.

If you're passionate about people, thrive in a fast-paced environment, have customer service experience and are ready to help us keep the festive rush running like a well-oiled kitchen, we'd love to hear from you.

Why You’ll Love Working at ProCook:

• Salary is £13.45 per hour - we are a Real Living Wage employer.
• 40% colleague discount to spend in store and online after your first 4 weeks with us.
• Structured training to build product and sales skills.
• Be part of a fast-growing company.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.