Seasonal Sales Advisor

The White Company; Cardiff; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

30% discount on products

Job summary

The White Company is seeking enthusiastic staff to support store teams during the busy Christmas period in the United Kingdom. You will deliver high-quality service to our customers and help maintain an inviting, festive store environment.

responsibilities include assisting customers with product information, driving sales and collecting data to grow our customer base, while contributing to a magical shopping experience for everyone who visits our Cardiff area stores during the holiday season.

Qualifications

• Experience in delivering excellent customer service.
• Ability to answer product-related questions and explain features and benefits.
• Capable of thriving in a fast-paced, seasonal environment.

Responsibilities

• Provide excellent customer service and surpass customer expectations.
• Identify customer needs and answer questions about pricing, features and benefits.
• Maximise selling opportunities to reach store targets and KPIs.
• Capture customer data to grow the database and loyalty.

Skills

Customer service

Sales

Job description

Make Your Moments Matter

Christmas is a very special time at The White Company and we need you to help spread the magic in our stores! You will be delivering PRIDE - our company values - at our most important time of year with your Dedication to your seasonal support and Passion for providing our special customers with excellent service.

You will also assist with additional duties across the store and in the stockroom.

If you share our obsession with providing our customers with a fantastic shopping experience and want to deliver a magical Christmas in your local store, we would like to hear from you!

What you'll be doing

• Provide excellent customer service and surpassing customer expectations at every opportunity,
• Identify customer needs and answer product related questions. Be able to respond to queries on product's price, features and benefits,
• Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
• Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

What we'll offer you

At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary.

• You will also receive 30% off our products during your time with us

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.