Seasonal Retail Sales Assistant

The Works Stores Ltd; Folkestone; On-site; GBP 10,000 - 40,000; Part time

Job summary

A major retailer is looking for a Seasonal Retail Sales Assistant in Folkestone. The position offers a fixed-term contract ending on December 31, 2025, with potential for permanent placement. Candidates should possess excellent customer service skills and thrive in a vibrant retail environment. Responsibilities include providing friendly service, encouraging customer loyalty, and managing product displays. The role provides various perks, including a colleague discount and access to courses and training.

Benefits

25% Colleague Discount

Exclusive online discounts

Training access through Can-Do Academy

Early wage access with Stream

24/7 support for employees

Qualifications

• Ability to handle a fast-paced retail environment.
• Excellent customer service skills.
• Effective time management and organization skills.

Responsibilities

• Provide friendly service and inspire customers.
• Encourage customer loyalty.
• Manage deliveries and maintain store displays.
• Connect authentically with customers and colleagues.

Skills

Positivity

Creativity

Communication

Resilience

Job description

Seasonal Retail Sales Assistant

Fixed Term Contract – ending on 31st December 2025. 8 hour contract. While we cannot promise permanent placement, there is potential to transition to a permanent role after the festive period.

Why The Works?

🏆 10th Best Big Company to Work For 2024 – ‘Best Companies’. We don’t just sell products. We inspire reading, learning, creativity, and play.

• 🎅 25% Colleague Discount – save on presents!
• 🎄 My Works – exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more!
• 🎁 Can-Do Academy – instant access to courses and training that interest you.
• ⛄ Stream – access early to 50% of your wages as you earn them.
• 💙 24/7 support for you and your family – partnership with Retail Trust Charity for Employee Assistance Programme (emotional support to financial health and physical wellbeing).

Your Festive Mission

• Excite and delight: Spread joy with friendly service and inspire customers to read, learn, create, or play with our magical products.
• Loyalty Ambassador: Encourage customers to enjoy our offers and return for more.
• Merchandising Marvel: Follow planograms for key product areas, and use creativity to enhance non-planogrammed spaces.
• Deliveries: Manage heavy deliveries, price & label products, sort items onto shop floor displays, and keep the stockroom tidy.
• Have fun: Be your true self, connect with brand, colleagues, and customers, and make the store a twinkling wonderland.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion shine through. Talking to people is your superpower.
• Resilient champion: Handle fast‑paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
• Stock magician: Sort, price, and merchandise deliveries efficiently.

Our Purpose

To inspire reading, learning, creativity, and play.

Our Values

We are Crafty 🎨 | Smart. We are Caring 💛 | Heart in every action. We are Can‑do 🚀 | Energy that gets it done.

Diversity & Inclusion

We promote diversity, inclusion, and reasonable adjustments. Roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers, and LGBTQ+ community. We are open to discussions around working hours and flexible working where possible.

Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion – It All Starts With You.