Seasonal Retail Sales and Service Associate

JDSports; Ilford; On-site; GBP 12,000 - 15,000; Full time

Job summary

JDSports in the United Kingdom is seeking a Store Colleague to deliver an outstanding experience on the shop floor, greet customers confidently, keep displays sharp, replenish stock, and uphold high service standards.

You will work as part of a supportive team, use in-store technology to assist customers, process transactions, and follow health and safety policies to help the store run smoothly.

Qualifications

• Adapt approach and communication style to different customers.
• Engage positively with customers and colleagues.
• Good organisational skills to manage tasks on the shop floor.
• Work collaboratively with teammates to keep the store running smoothly.
• Willingness to learn new skills and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to achieve team sales objectives.
• Maintain high standards of customer service and presentation across the shop floor.
• Ensure fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed.
• Handle transactional tasks, cash handling, and stock processing; assist with deliveries.
• Use in-store technology and systems to support customer inquiries and daily operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Collaborate with colleagues to support day-to-day store operations.
• Support with additional duties as reasonably required.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Learning mindset

Job description

JDSports in the United Kingdom is seeking a Store Colleague to deliver an outstanding experience on the shop floor, greet customers confidently, keep displays sharp, replenish stock, and uphold high service standards.

You will work as part of a supportive team, use in-store technology to assist customers, process transactions, and follow health and safety policies to help the store run smoothly.