Seasonal Retail Assistant

Ellis Brigham Ltd; Cambridge; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous staff discounts & pro deals

Paid charity days

Refer-a-friend bonus

Job summary

Ellis Brigham Ltd in Cambridge is hiring a Retail Assistant to help customers select the right outdoor gear, share product knowledge, and contribute to a welcoming store atmosphere. You will work with the team to maintain displays, deliver excellent service, and support daily store operations.

The role suits someone passionate about outdoor sports, a confident communicator, and a learner who stays up-to-date with brands and trends. English fluency is required, with extra languages a plus.

Qualifications

• Passionate about outdoor sports; willingness to immerse in outdoor world.
• Confident communicator with good people skills.
• Enjoy helping customers and creating a welcoming experience.
• Eager to learn and keep up with brands, trends, and product developments.
• Honest, hardworking, and team-focused.
• Flexible with working hours, including evenings, weekends, and holidays.

Responsibilities

• Helping customers choose the best products for their needs.
• Offering advice on a wide range of gear, including clothing, footwear, & equipment.
• Sharing your expertise, product knowledge, & passion for outdoor sports.
• Working with your team to deliver excellent service & create a welcoming environment.
• Maintaining store displays & stock presentation.
• Completing daily store operations accurately & efficiently.

Skills

Passionate about outdoor sports

Confident communicator

Customer service oriented

Eager to learn

Honest and hardworking

Flexible working hours

Job description

For over 90 years, we've been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK's leading independent outdoor and snow sports retailer. From central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.
As a Retail Assistant, you'll play a vital role in helping customers choose the right gear for their journeys. From weekend walks to expeditions on the world's highest peaks, we guide people with knowledge, expertise, and enthusiasm.

What you'll be doing

• Helping customers choose the best products for their needs
• Offering advice on a wide range of gear, including clothing, footwear, & equipment
• Sharing your expertise, product knowledge, & passion for outdoor sports
• Working with your team to deliver excellent service & create a welcoming environment
• Maintaining store displays & stock presentation
• Completing daily store operations accurately & efficiently

Who you are

• Passionate about outdoor sports or ready to immerse yourself in the outdoor world
• A confident communicator with good people skills
• Enjoy helping customers & creating a welcoming experience
• Eager to learn & keep up with brands, trends, & product developments
• Honest, hardworking, & team-focused
• Flexible with working hours, including evenings, weekends, & holidays
• Fluent in English; extra languages are a plus

What you'll get from us

• An inclusive workplace that values diversity
• Support from a family-owned business where individuals matter
• Ongoing product & brand training, including on-the-hill events
• Opportunities for career progression
• Generous staff discounts & pro deals
• Paid charity days & refer-a-friend bonus