SEASONAL FOOD AND BEVERAGE ASSISTANTS

Mercure Albrighton Hall Hotel & Spa; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A 4-star hotel in Shropshire is seeking a dedicated hospitality team member to serve guests during the festive season. The role requires a warm personality and a commitment to excellent customer service in the bar, restaurant, and function rooms while ensuring Health & Safety compliance. You'll benefit from ongoing training, competitive salary, and perks such as hotel discounts and full leisure club membership.

Benefits

Competitive salary

Excellent ongoing support and training

28 days holiday including Bank Holidays

Stakeholder Pension

Discounted hotel room rates

On-going incentives and rewards

Meals on duty

Full leisure club membership

Qualifications

• Available to work weekends leading up to Christmas.

Responsibilities

• Serve and ensure the wellbeing of guests in various hotel areas.
• Complete preparation and service to high standards.
• Assist with running food and preparing mise en place.

Skills

Warm and friendly personality

Commitment to high customer service

Good teamwork skills

Interest in hospitality

Job description

Who are we

Albrighton Hall Hotel & Spa, a member of Radisson Individuals is an 87-bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar. A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland. Excellent service, quality food and beverage, and an overwhelming sense of teamwork are key to our success.

Role Responsibilities

You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar, Restaurant and Function Rooms during the Festive Season. You will complete all preparation and service of the Restaurant/Bar and Function Rooms to the highest standards and in keeping with the specifications and systems set by the Food and Beverage Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.

• To be responsible for the service and wellbeing of our guests.
• To assist in the set up and closedown of the Restaurant, Bar and Function Rooms
• Ensure all orders are taken accurately and items are received in a timely manner.
• To support the team in ensuring the efficient, and effective running of the service.
• Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind..
• Report any faults or defects as you see them.
• Ensure that you are correctly dressed in your uniform.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• Available to work at week ends, leading up to Christmas

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty
• Full leisure club membership